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subject:"Consumer behaviour"
~person:"Bani-Melhem, Shaker"
~person:"Budak, Jelena"
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Consumer behaviour
Coping strategy
6
Coping-Strategie
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Arbeitsverhalten
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Work behaviour
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Arbeitszufriedenheit
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Job satisfaction
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Innovation
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resilience
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Dienstleistungsqualität
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career adaptability
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focus on opportunity
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work-related curiosity
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Abusive Supervision
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Abusive supervision
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Arbeitskräfte
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Arbeitsmobilität
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Capacity to satisfy customers
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Customer incivility
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Bani-Melhem, Shaker
Budak, Jelena
Han, Dahee
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Total quality management & business excellence
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Theoretical concepts of consumer resilience to online privacy violation
Budak, Jelena
;
Rajh, Edo
;
Slijepčević, Sunčana
; …
-
2020
Persistent link: https://www.econbiz.de/10012306370
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2
Customer incivility and customer problem-solving behaviour in frontline employees : testing a moderated mediation model
Bani-Melhem, Shaker
;
Abu Khait, Rawan
;
Faridahwati Mohd …
- In:
Total quality management & business excellence
33
(
2022
)
3
,
pp. 278-296
Persistent link: https://www.econbiz.de/10013166863
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