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subject:"Customer relationship management"
~isPartOf:"Marketing intelligence & planning"
~subject:"Einzelhandel"
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Customer relationship management
Einzelhandel
Beziehungsmarketing
6
Relationship marketing
6
Consumer behaviour
5
Customer loyalty
5
Konsumentenverhalten
5
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service quality
3
Brand
2
Brand management
2
Customer retention
2
Kundenbindung
2
Markenartikel
2
Markenführung
2
Retail trade
2
Bewertung
1
Brand image
1
Brand loyalty
1
Brand value
1
Commitment
1
Confidence
1
Consumer-brand relationships
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer service
1
Dimensions of RSQ
1
Double jeopardy
1
E-commerce
1
E-store
1
Einkaufszentrum
1
Emerging devices
1
Employee retention
1
Evaluation
1
Food retailing
1
Generation Y
1
Information on retailers
1
Kundenservice
1
Lebensmitteleinzelhandel
1
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English
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Jebarakirthy, Charles
1
Kursunluoglu, Emel
1
Sivapalan, Achchuthan
1
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Marketing intelligence & planning
Journal of retailing and consumer services
11
International journal of retail & distribution management
3
Journal of business research : JBR
3
Journal of marketing theory and practice
3
The journal of applied business research
3
Arbeitsbericht
2
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
2
Handbook of research on retailer-consumer relationship development
2
Harvard-Business-Manager : das Wissen der Besten
2
International journal of business information systems : IJBIS
2
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
2
Psychology & marketing
2
The international review of retail, distribution and consumer research
2
Universität Siegen - Institut Wirtschaftsinformatik - Publikationen
2
African journal of business and economic research : AJBER
1
Arbeitsbericht ; Nr. 206 (2008)
1
Arbeitsberichte des Lehrstuhls für Allgemeineund Industrielle Betriebswirtschaftslehre an derTechnischen Universität München ; 2001, 30
1
Arbeitsberichte zur Wirtschaftsinformatik
1
Brands : interdisciplinary perspectives
1
Cogent business & management
1
Competence Site
1
Decision
1
Diskussionspapier
1
Dutch journal of finance and management
1
Entrepreneurial business and economics review : EBER
1
Frontiers of business research in China : selected publications from Chinese universities
1
Future of Business and Finance
1
Global business review
1
Harvard Business School Marketing Unit Case
1
Health marketing quarterly
1
Information systems management
1
Institut für Wirtschaftsinformatik Bern - Arbeitsberichte
1
International Journal of Academic Research in Business and Social Sciences
1
International business and economics research journal
1
International journal of business and emerging markets : IJBEM
1
International journal of business excellence
1
International journal of business performance management : IJBPM
1
International journal of economic perspectives : IJEP
1
International journal of economic policy in emerging economies
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ECONIS (ZBW)
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An application of retailing service quality practices influencing customer loyalty toward retailers
Sivapalan, Achchuthan
;
Jebarakirthy, Charles
- In:
Marketing intelligence & planning
35
(
2017
)
7
,
pp. 842-857
Persistent link: https://www.econbiz.de/10011798023
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2
Shopping centre customer service : creating customer satisfaction and loyalty
Kursunluoglu, Emel
- In:
Marketing intelligence & planning
32
(
2014
)
4
,
pp. 528-548
Persistent link: https://www.econbiz.de/10010385837
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