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subject:"Customer relationship management"
~isPartOf:"Psychology & marketing"
~subject:"Einzelhandel"
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Customer relationship management
Einzelhandel
Customer retention
9
Kundenbindung
9
Customer satisfaction
6
Kundenzufriedenheit
6
Consumer behaviour
5
Konsumentenverhalten
5
Beziehungsmarketing
3
Emotion
3
Relationship marketing
3
Brand
2
Dienstleistungsqualität
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Markenartikel
2
Personality psychology
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Persönlichkeitspsychologie
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Retail trade
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Service quality
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South Korea
2
Südkorea
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customer loyalty
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Brand image
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Brand management
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Competence
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Consumer attitudes
1
Consumer preferences
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Food retailing
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France
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Frankreich
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Großbritannien
1
Italien
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Italy
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Kompetenz
1
Konsumentenpräferenzen
1
Kundenbindungsprogramm
1
Ladengeschäft
1
Lebensmitteleinzelhandel
1
Leistungsmotivation
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Loyalty program
1
Markenführung
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Markenimage
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Arnold, Mark J.
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Jones, Michael A.
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Taylor, Steven A.
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Psychology & marketing
Journal of retailing and consumer services
11
Journal of Services Marketing
4
Journal of business research : JBR
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International journal of retail & distribution management
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Journal of marketing theory and practice
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The international review of retail, distribution and consumer research
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The journal of applied business research
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Arbeitsbericht
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Handbook of research on retailer-consumer relationship development
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Harvard-Business-Manager : das Wissen der Besten
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International journal of business information systems : IJBIS
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Universität Siegen - Institut Wirtschaftsinformatik - Publikationen
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African journal of business and economic research : AJBER
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Arbeitsbericht ; Nr. 206 (2008)
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Arbeitsberichte des Lehrstuhls für Allgemeineund Industrielle Betriebswirtschaftslehre an derTechnischen Universität München ; 2001, 30
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Arbeitsberichte zur Wirtschaftsinformatik
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Brands : interdisciplinary perspectives
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Cogent business & management
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Competence Site
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Dutch journal of finance and management
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Entrepreneurial business and economics review : EBER
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Frontiers of business research in China : selected publications from Chinese universities
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Future of Business and Finance
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Global business review
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Harvard Business School Marketing Unit Case
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Health marketing quarterly
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Institut für Wirtschaftsinformatik Bern - Arbeitsberichte
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International Journal of Academic Research in Business and Social Sciences
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International Journal of Bank Marketing
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ECONIS (ZBW)
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Considering the role of affect and anticipated emotions in the formation of consumer loyalty intentions
Taylor, Steven A.
;
Ishida, Chiharu
;
Donovan, Leigh Anne …
- In:
Psychology & marketing
33
(
2016
)
10
,
pp. 814-829
Persistent link: https://www.econbiz.de/10011595462
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2
Regulatory focus intensity and evaluations of retail experiences
Arnold, Mark J.
;
Reynolds, Kristy E.
;
Jones, Michael A.
; …
- In:
Psychology & marketing
31
(
2014
)
11
,
pp. 958-975
Persistent link: https://www.econbiz.de/10010460837
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