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subject:"Customer service"
~isPartOf:"AMS review : official publication of the Academy of Marketing Science"
~subject:"Electronic banking"
~subject:"Self-service technology"
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AMS review : official publication of the Academy of Marketing Science
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International journal of hospitality management
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Technological forecasting & social change : an international journal
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Innovationen und Konzepte für die Bank der Zukunft : mit modernen Vertriebslösungen und optimierten Wertschöpfungsprozessen künftigen Herausforderungen begegnen
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International journal of quality and service sciences
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A Research Agenda for Service Marketing
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Firms' adoption of self-service technology : how managerial beliefs shape co-production decisions
Di Mascio, Rita
- In:
AMS review : official publication of the Academy of …
6
(
2016
)
1/2
,
pp. 79-97
Persistent link: https://www.econbiz.de/10011741485
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