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subject:"Customer service"
~isPartOf:"International journal of operations & production management"
~subject:"Business services"
~subject:"Relationship marketing"
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Customer service
Business services
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Bundling strategy
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Leistungsbündel
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3
Business model
2
Geschäftsmodell
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Globalisierung
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Fu, Wenhui
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Jia, Fu
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Jiang, Zhibin
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Kreye, Melanie E.
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International journal of operations & production management
Industrial marketing management : the international journal for industrial and high-tech firms
31
Journal of business research : JBR
18
SpringerLink / Bücher
16
International journal of production economics
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
11
The journal of business & industrial marketing
11
International journal of production research
10
Marketing von Solutions : innovative Ansätze und Best Practices
10
Dienstleistungsproduktivität : mit mobilen Assistenzsystemen zum Unternehmenserfolg
9
Hybride Wertschöpfung : mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst
8
Journal of service management
7
Regional studies : official journal of the Regional Studies Association
7
Research technology management : RTM
7
Technovation : the international journal of technological innovation, entrepreneurship and technology management
5
Gabler Research
4
Research
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Service business
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Economic modelling
3
European journal of operational research : EJOR
3
International journal of technology management : IJTM
3
International marketing review
3
Journal of regional research
3
Journal of retailing and consumer services
3
Journal of revenue and pricing management
3
Kundenbeziehungen im Dienstleistungsbereich
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Springer eBook Collection / Business and Economics
3
Technological forecasting & social change : an international journal
3
The service industries journal
3
Business process management journal
2
Dienstleistungsoffensive - Wachstumschancen intelligent nutzen
2
Erfolgreich mit After Sales Services : Geschäftsstrategien für Servicemanagement und Ersatzteillogistik
2
European review of service economics and management
2
Europäische Hochschulschriften / 5
2
Gabler Edition Wissenschaft
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IEEE transactions on engineering management : EM
2
Innovationsentwicklung, Internationalität, Mitarbeiterperspektive
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International journal of business environment : IJBE
2
International journal of quality and service sciences
2
International journal of services technology and management
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Servitization in cross-border relationships : investigating the effects of global supply chain dependence on the servitization level of the manufacturers
Niu, Yimeng
;
Jiang, Zhibin
- In:
International journal of operations & production management
44
(
2024
)
1
,
pp. 260-291
Persistent link: https://www.econbiz.de/10014468352
Saved in:
2
Interplay between servitization and platforms : a longitudinal case study
Fu, Wenhui
;
Zhang, Min
;
Zhao, Xiande
;
Jia, Fu
- In:
International journal of operations & production management
42
(
2022
)
4
,
pp. 471-499
Persistent link: https://www.econbiz.de/10013173029
Saved in:
3
When servitized manufacturers globalise : becoming a provider of global services
Kreye, Melanie E.
- In:
International journal of operations & production management
42
(
2022
)
10
,
pp. 1521-1543
Persistent link: https://www.econbiz.de/10013357331
Saved in:
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