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subject:"Customer service"
~person:"Agnihotri, Raj"
~person:"DeCarlo, Thomas E."
~subject:"Verkauf"
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Search: subject_exact:"Verkaufsberufe"
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Customer service
Verkauf
Salespeople
47
Verkaufspersonal
47
Selling
20
Beziehungsmarketing
17
Relationship marketing
17
Social Web
10
Social web
10
Arbeitsleistung
8
Emotion
8
Job performance
8
Performance measurement
8
Performance-Messung
8
B-to-B-Marketing
7
Business-to-business marketing
7
Customer satisfaction
6
Kundenzufriedenheit
6
Sales performance
6
Lieferantenmanagement
5
Sales
5
Supplier relationship management
5
Consumer behaviour
4
India
4
Indien
4
Intelligence
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Intelligenz
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Konsumentenverhalten
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Occupational qualification
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Qualifikation
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Social media
4
sales performance
4
Absatz
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Ambidextrous organization
3
Arbeitszufriedenheit
3
Competitive analysis
3
Creativity
3
Ethics
3
Ethik
3
Führungskräfte
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Internet marketing
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English
20
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Agnihotri, Raj
DeCarlo, Thomas E.
Ahearne, Michael
16
Alavi, Sascha
14
Johnson, Jeff S.
14
Habel, Johannes
12
Friend, Scott B.
11
Rangarajan, Deva
11
Schmitz, Christian
11
Wieseke, Jan
11
Guenzi, Paolo
10
Hughes, Douglas E.
10
Bolander, Willy
9
Bush, Alan J.
9
Lee, Nick
9
Marshall, Greg W.
9
Plouffe, Christopher R.
9
Rapp, Adam
9
Pullins, Ellen
8
Rodríguez, Rocío
8
Svensson, Göran
8
Terho, Harri
8
Haas, Alexander
7
Hochstein, Bryan
7
Moncrief, William C.
7
Peltier, James
7
Sharma, Arun
7
Chaker, Nawar N.
6
Cron, William L.
6
Cummins, Shannon
6
Dugan, Riley
6
Evans, Kenneth R.
6
Good, Valerie
6
Itani, Omar S.
6
Jaramillo, Fernando
6
Kraus, Florian
6
Panagopoulos, Nikolaos G.
6
Syam, Niladri
6
Bonney, Leff
5
Claro, Danny Pimentel
5
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Industrial marketing management : the international journal for industrial and high-tech firms
7
The journal of personal selling & sales management : JPSSM
4
Journal of personal selling & sales management
3
European journal of marketing
2
Journal of marketing education : JME
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Marketing letters : a journal of research in marketing
1
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ECONIS (ZBW)
20
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1
Do salespeople's online profile pictures predict the number of online reviews? : effect of a babyface
Yim, Alexis
;
Price, Bradley
;
Agnihotri, Raj
;
Cui, Annie Peng
- In:
European journal of marketing
57
(
2023
)
7
,
pp. 1886-1911
Persistent link: https://www.econbiz.de/10014342177
Saved in:
2
Sales technology research : a review and future research agenda
Agnihotri, Raj
;
Chaker, Nawar N.
;
Dugan, Riley
;
Galvan, …
- In:
Journal of personal selling & sales management
43
(
2023
)
4
,
pp. 307-335
Persistent link: https://www.econbiz.de/10014447833
Saved in:
3
Salesperson moral identity and value co-creation
Itani, Omar S.
;
Chonko, Lawrence B.
;
Agnihotri, Raj
- In:
European journal of marketing
56
(
2022
)
2
,
pp. 500-531
Persistent link: https://www.econbiz.de/10013173438
Saved in:
4
"A little competition goes a long way" : substitutive effects of emotional intelligence and workplace competition on salesperson creative selling
Kalra, Ashish
;
Dugan, Riley
;
Agnihotri, Raj
- In:
Marketing letters : a journal of research in marketing
33
(
2022
)
3
,
pp. 399-413
Persistent link: https://www.econbiz.de/10013454579
Saved in:
5
Examining buyers' negative word-of-mouth intentions following suspected salesperson transgressions
DeCarlo, Thomas E.
;
Hansen, John D.
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 35-44
Persistent link: https://www.econbiz.de/10013259003
Saved in:
6
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance
Chaker, Nawar N.
;
Nowlin, Edward L.
;
Pivonka, Maxwell T.
; …
- In:
Industrial marketing management : the international …
100
(
2022
),
pp. 127-144
Persistent link: https://www.econbiz.de/10013206400
Saved in:
7
Developing benchmarks to capture relative performance for sales force incentives decisions : lessons from B2B insurance industry
Agnihotri, Raj
;
Zhang, Wei
- In:
Industrial marketing management : the international …
92
(
2021
),
pp. 55-71
Persistent link: https://www.econbiz.de/10012490935
Saved in:
8
Attracting students to sales positions : the case of effective salesperson recruitment ads
Deeter-Schmelz, Dawn R.
;
Dixon, Andrea L.
;
Erffmeyer, …
- In:
Journal of marketing education : JME
42
(
2020
)
2
,
pp. 170-190
Persistent link: https://www.econbiz.de/10012265744
Saved in:
9
Sales management, education, and scholarship across cultures : early findings from a global study and an agenda for future research
Dugan, Riley
;
Rangarajan, Deva
;
Davis, Lenita
; …
- In:
Journal of personal selling & sales management
40
(
2020
)
3
,
pp. 198-212
Persistent link: https://www.econbiz.de/10012313077
Saved in:
10
The ambidextrous sales force : aligning salesperson polychronicity and selling contexts for sales-service behaviors and customer value
Mullins, Ryan
;
Agnihotri, Raj
;
Hall, Zachary
- In:
Journal of service research
23
(
2020
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10012183583
Saved in:
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