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subject:"Customer service"
~subject:"Relationship marketing"
~type_genre:"Ratgeber"
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Musmacher, Matias
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The customer service solution : managing emotions, trust, and control to win your customer's business
Dasu, Sriram
;
Chase, Richard B.
-
2013
Persistent link: https://www.econbiz.de/10013469204
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Innovationen im Service : wie Sie Trends erkennen und im Unternehmen wirtschaftlich umsetzen
Scheidweiler, Ingo
;
Musmacher, Matias
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008647730
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