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subject:"Dienstleistungsqualität"
~isPartOf:"Applied economics"
~isPartOf:"Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement"
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Dienstleistungsqualität
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Applied economics
Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
International journal of hospitality management
29
International journal of contemporary hospitality management
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Tourism management : research, policies, practice
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Journal of hospitality marketing & management
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The journal of services marketing
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Global strategic management in the service industry : a perspective of the new era
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Incentives and service quality in the restaurant industry : the tipping - service puzzle
Azar, Ofer H.
- In:
Applied economics
41
(
2009
)
13/15
,
pp. 1917-1927
Persistent link: https://www.econbiz.de/10003862770
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Dienstleistungsklima und seine personalen Folgen : organisationelle Voraussetzungen für guten Service
Scholz, Karen
-
2001
-
1. Aufl.
Persistent link: https://www.econbiz.de/10001561561
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