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subject:"Digital goods"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~type_genre:"Article in journal"
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Search: subject_exact:"Online services"
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Digital goods
Customer satisfaction
Dienstleistungsqualität
Digitale Dienste
1,031
Web-based service
1,031
Internet
229
E-commerce
184
Electronic Commerce
184
Service quality
150
Social Web
122
Social web
122
Enterprise architecture
115
Unternehmensarchitektur
115
Consumer behaviour
106
Konsumentenverhalten
106
Business process management
90
Prozessmanagement
90
Digital platform
84
Digitale Plattform
84
USA
77
United States
77
Network economics
74
Netzwerkökonomik
74
Cloud Computing
69
Cloud computing
69
Kundenzufriedenheit
69
Online retailing
67
Online-Handel
67
Theorie
64
Theory
64
Beziehungsmarketing
63
Relationship marketing
63
Access regulation
52
Netzregulierung
52
Software
51
Semantic web
48
Semantisches Web
48
Website
47
IT service provider
44
IT-Dienstleister
44
Internet marketing
43
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6
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Article
180
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2
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Article in journal
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182
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29
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29
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14
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11
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8
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5
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English
181
German
1
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Thaichon, Paramaporn
6
Lobo, Antonio
4
Quach, Sara
4
Adam Ridhuan Abdullah
2
Arndt, Aaron D.
2
Azrol Ibrahim
2
Bandyopadhyay, Subhajyoti
2
Cho, Soohyun
2
Huang, Biqing
2
Hwang, Junseok
2
Jebarajakirthy, Charles
2
Krcmar, Helmut
2
Krämer, Jan
2
Lee, Daeho
2
Liu, Dongbo
2
Mitsis, Ann
2
Nagurney, Anna
2
Nooraini M. Sheriff
2
Nur Syarina Md Som
2
Peng, Xiao
2
Qiu, Liangfei
2
Wiewiorra, Lukas
2
Wolf, Tilman
2
Abdelhadi, Abdelhakim
1
Abdullah, A. B. M.
1
Aberer, Karl
1
Adil, Mohd
1
Aghamohammadzadeh, Ehsan
1
Agnihotri, Khushboo
1
Aisopos, Fotis
1
Akrimi, Yosra
1
Akçura, M. Tolga
1
Al-Shourah, Abdullah Ahmed
1
Alabdallat, Wesam Ibrahaim Mohammad
1
Allen, B. J.
1
Alqahtani, Sarra
1
Alshurideh, Muhammad
1
Altmann, Jörn
1
Archer-Brown, Chris
1
Ardagna, Danilo
1
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Published in...
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Journal of retailing and consumer services
7
International journal of networking and virtual organisations : IJNVO
6
Information systems and e-business management : ISeB
5
International journal of business process integration and management : IJBPIM
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
International journal of production economics
4
International journal of services technology and management
4
Journal of internet commerce
4
Services marketing quarterly
4
The service industries journal
4
Electronic commerce research and applications
3
Information systems research : ISR
3
International journal of business information systems : IJBIS
3
International journal of management and network economics : IJMNE
3
International journal of services, economics and management
3
Journal of management information systems : JMIS
3
Journal of management research
3
The journal of services marketing
3
Asia Pacific journal of marketing and logistics
2
Decision support systems : DSS ; the international journal
2
European journal of marketing : EJM
2
European journal of operational research : EJOR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of intellectual property management : IJIPM
2
International journal of quality and service sciences
2
Journal of business research : JBR
2
Journal of marketing
2
Managing service quality : MSQ ; an international journal
2
Netnomics
2
Socio-economic planning sciences : the international journal of public sector decision-making
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Asian journal of management cases
1
Business & information systems engineering : BISE ; the international journal of Wirtschaftsinformatik
1
Cogent business & management
1
Computational Management Science : CMS
1
Decision sciences : DS
1
Economic research
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Electronic markets : the international journal on networked business
1
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ECONIS (ZBW)
182
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1
Digitalization and academic research : knowing of and using digital services and software to develop scientific papers
Brunetti, Federico
;
Bonfanti, Angelo
;
Chiarini, Andrea
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1135-1155
Persistent link: https://www.econbiz.de/10014321600
Saved in:
2
Government-to-business e-service provision in Myanmar
Aye Aye Myint
-
2023
Persistent link: https://www.econbiz.de/10014281688
Saved in:
3
Offline to online : The impacts of offline visit experience on online behaviors and service in an Internet hospital
Ye, Qing
;
Wu, Hong
- In:
Electronic markets : EM ; the international journal of …
33
(
2023
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014283311
Saved in:
4
Who should own the data? : the impact of data ownership shift from the service provider to consumers
Li, Shilei
;
Liu, Yang
;
Feng, Juan
- In:
Journal of management information systems : JMIS
40
(
2023
)
2
,
pp. 366-400
Persistent link: https://www.econbiz.de/10014302547
Saved in:
5
A comparative analysis of contactless e-service encounters in online platforms
Lee, Sang M.
;
Hong, Soon Goo
;
Lee, Donhee
- In:
Service business
18
(
2024
)
1
,
pp. 1-26
Persistent link: https://www.econbiz.de/10014504707
Saved in:
6
Mobile applications (apps) as service provider actors
Orsingher, Chiara
;
McColl-Kennedy, Janet R.
;
Zaki, Mohamed
- In:
International journal of consumer studies
48
(
2024
)
2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10014531551
Saved in:
7
Lifting a regulatory millstone around 5G investors' neck : 5G network slicing versus EU-net neutrality?
Koenig, Christian
;
Veidt, Anton
- In:
Telecommunications policy : the international journal …
47
(
2023
)
11
,
pp. 1-11
Persistent link: https://www.econbiz.de/10014478371
Saved in:
8
Online service quality of state organizations : a study of online services of Ghana revenue authority
Tetteh, Joseph Emmanuel
;
Haizel-Commeh, John
; …
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 538-566
Persistent link: https://www.econbiz.de/10014372862
Saved in:
9
Customer responses to service providers' touch : a meta-analysis
Saleh, Amin
;
Zmich, Louis J.
;
Babin, Barry J.
;
Darrat, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014380328
Saved in:
10
UrbanClap : India's largest home service provider
Jyani, Nancy
;
Bansal, Harbhajan
- In:
Asian journal of management cases
20
(
2023
)
2
,
pp. 94-105
Persistent link: https://www.econbiz.de/10014366148
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