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subject:"E-Business"
~accessRights:"free"
~isPartOf:"Working paper / International University in Germany, School of Business Administration"
~subject:"Konsumentenverhalten"
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E-Business
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Beziehungsmarketing
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Consumer behaviour
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Germany
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Theorie
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Theory
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Customer value
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Estimation
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Marketing
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Air transport
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Aktie
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Customer service
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Lieferantenmanagement
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Luftverkehr
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Mund-zu-Mund-Werbung
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Bayón, Tomás
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Working paper / International University in Germany, School of Business Administration
Cogent business & management
72
Psychology & marketing
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Pakistan journal of commerce and social sciences
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Journal of Asian finance, economics and business : JAFEB
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The Lahore journal of business
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International journal of management and economics
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Amfiteatru economic : an economic and business research periodical
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Italian journal of marketing : ITJM
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Journal of global information management
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Journal of retailing and consumer services
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Verslas : teorija ir praktika : Vilniaus Gedimino Technikos Universiteto mokslo žurnalas
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Journal of risk and financial management : JRFM
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Journal of the Academy of Marketing Science
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Working papers / Institut für Wirtschaftsinformatik der Universität Bern
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ECONIS (ZBW)
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A panel analytic view on core service buying in customer relationships : an example from the airline industry
Bayón, Tomás
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2003
Persistent link: https://www.econbiz.de/10013441074
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2
Valuation of customers' word of mouth referrals : approach and first result
Bayón, Tomás
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2002
Persistent link: https://www.econbiz.de/10013441072
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3
Direct and moderated effects of customer satisfaction on two dimensions of loyalty in a business-to-business context
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441018
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4
Satisfaction, loyalty and word-of-mouth within a firm's customer base : differences between stayers, switchers and referral switchers
Wangenheim, Florian von
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2001
Persistent link: https://www.econbiz.de/10013441020
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