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subject:"Financial audit"
~isPartOf:"Journal of health organization and management"
~subject:"Health care system"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Financial audit
Health care system
Kundenzufriedenheit
Dienstleistungsqualität
55
Service quality
55
Gesundheitsversorgung
38
Health care
38
Hospital
36
Krankenhaus
36
Gesundheitswesen
28
Patients
21
Patienten
20
Quality management
18
Qualitätsmanagement
18
Healthcare
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Physicians
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Ärzte
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Customer satisfaction
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Großbritannien
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Quality improvement
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United Kingdom
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Patient satisfaction
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Organisatorischer Wandel
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Organizational change
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Patient safety
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Quality
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Unternehmenskultur
4
Cancer
3
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32
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Palumbo, Rocco
2
Abdallah, Ayman Bahjat
1
Addi, Barnabas
1
Adinolfi, Paola
1
Akingbola, Kunle
1
Ali, Naser
1
Alkhaldi, Rasha Zuhair
1
Allen, Davina
1
Annarumma, Carmela
1
Arab-Motlagh, Mohammad
1
Arruda Ignacio, Paulo Sergio de
1
Athanasiou, Thanos
1
Barchielli, Chiara
1
Belasen, Alan T.
1
Belasen, Ariel
1
Bellé, Nicola
1
Bennett, David
1
Boaden, Ruth
1
Boaz, Annette
1
Bosko, Tawnya
1
Brauelt, Isabelle
1
Buttigieg, Sandra C.
1
Ciasullo, Maria Vincenza
1
Clark, John
1
Colldén, Christian
1
Dadich, Ann
1
De Rosis, Sabina
1
Denis, Jean-Louis
1
Dey, Prasanta Kumar
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Doe, Benjamin
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Drotz, Erik
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Dzandu, Michael D.
1
Ezziane, Zoheir
1
Feng, Zhilan
1
Fielden, Jonathan
1
Fulop, Naomi
1
Furnival, Joy
1
Gager, Melanie
1
Gauci, Dorothy
1
Gavrilov, Goce
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Journal of health organization and management
International journal of hospitality management
218
Journal of retailing and consumer services
214
Auditing : a journal of practice & theory
168
Journal of business research : JBR
148
The journal of services marketing
134
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
130
The service industries journal
106
Journal of hospitality marketing & management
96
The accounting review : a publication of the American Accounting Association
91
International journal of contemporary hospitality management
90
Journal of travel and tourism marketing
85
Services marketing quarterly
81
The TQM journal : the international review of organizational improvement
77
Cogent business & management
73
Managerial auditing journal
66
Journal of air transport management
65
Service business
65
International journal of services and operations management
62
Tourism management : research, policies, practice
62
International journal of auditing : IJA
61
International journal of quality and service sciences
60
Total quality management & business excellence
56
International journal of productivity and quality management : IJPQM
55
Journal of service management
55
Journal of service research : JSR
55
Accounting horizons : a quarterly publication of the American Accounting Association
53
International journal of quality & reliability management
53
International journal of services, economics and management
46
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
46
Asia Pacific journal of marketing and logistics
45
Journal of Asian finance, economics and business : JAFEB
45
Quality management journal : QMJ
43
Managing service quality : MSQ ; an international journal
41
Journal of accounting and public policy
40
The international journal of bank marketing : IJBM
37
Health care management review : HCM review
35
Advances in accounting : a research annual
34
International journal of services and operations management : IJSOM
30
Journal of the Academy of Marketing Science
29
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ECONIS (ZBW)
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The relationship between healthcare service provision models and patient experience
De Rosis, Sabina
;
Barchielli, Chiara
;
Vainieri, Milena
; …
- In:
Journal of health organization and management
36
(
2022
)
9
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014302936
Saved in:
2
The patient as a prosumer of healthcare : insights from a bibliometric-interpretive review
Ciasullo, Maria Vincenza
;
Lim, Weng Marc
;
Manesh, …
- In:
Journal of health organization and management
36
(
2022
)
9
,
pp. 133-157
Persistent link: https://www.econbiz.de/10014302956
Saved in:
3
A paradigm shift for medical health care to focus on a service-value approach to achieve greater patient satisfaction
Ali, Naser
;
Dzandu, Michael D.
- In:
Journal of health organization and management
37
(
2023
)
2
,
pp. 133-157
Persistent link: https://www.econbiz.de/10014303222
Saved in:
4
The physician CEO advantage and hospital performance during the COVID-19 pandemic : capacity utilization and patient satisfaction
Belasen, Alan T.
;
Belasen, Ariel
;
Feng, Zhilan
- In:
Journal of health organization and management
37
(
2023
)
3
,
pp. 313-326
Persistent link: https://www.econbiz.de/10014303244
Saved in:
5
Assessing organizational culture in public mental healthcare service organizations
Prodromou, Maria
;
Papageorgiou, George
- In:
Journal of health organization and management
36
(
2022
)
1
,
pp. 24-37
Persistent link: https://www.econbiz.de/10013367291
Saved in:
6
The influence of soft and hard TQM on quality performance and patient satisfaction in health care : investigating direct and indirect effects
Alkhaldi, Rasha Zuhair
;
Abdallah, Ayman Bahjat
- In:
Journal of health organization and management
36
(
2022
)
3
,
pp. 368-387
Persistent link: https://www.econbiz.de/10013367359
Saved in:
7
Towards quality primary health care : the dilemma of Community-Based Health Planning and Services (CHPS) in health service provision in Ghana
Addi, Barnabas
;
Doe, Benjamin
;
Oduro-Ofori, Eric
- In:
Journal of health organization and management
36
(
2022
)
4
,
pp. 482-502
Persistent link: https://www.econbiz.de/10013367375
Saved in:
8
Prioritizing enablers for service quality in healthcare sector : a DEMATEL approach
Gupta, Nitin
;
Vrat, Prem
;
Ojha, Ravindra
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 633-649
Persistent link: https://www.econbiz.de/10013367397
Saved in:
9
Lean healthcare applied systematically in a medium-sized medical clinic hospitalization
Martins Drei, Samuel
;
Arruda Ignacio, Paulo Sergio de
- In:
Journal of health organization and management
36
(
2022
)
5
,
pp. 666-689
Persistent link: https://www.econbiz.de/10013367400
Saved in:
10
A scale for measuring healthcare service quality incorporating patient-centred care and using a psychometric analytics framework
Pérez Rave, Jorge Iván
;
Sánchez Figueroa, Génesis …
- In:
Journal of health organization and management
36
(
2022
)
6
,
pp. 816-838
Persistent link: https://www.econbiz.de/10013367559
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