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subject:"Financial audit"
~subject:"Hotel industry"
~type:"book"
~type_genre:"Case study"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Dienstleistungsqualität
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Service quality
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Michelli, Joseph
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Michelli, Joseph A.
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Kunden fürs Leben : so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company
Michelli, Joseph
-
2009
Persistent link: https://www.econbiz.de/10003788282
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