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subject:"Firm performance"
~person:"Stratmann, Uwe"
~subject:"Kundenservice"
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Stratmann, Uwe
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Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
1
Current issues in international human resource management and strategy research
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ECONIS (ZBW)
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Wettbewerbsstrukturen, Entwicklungen und Herausforderungen im europäischen Aftersales-Markt : eine strategische Analyse
Seeba, Hans-Gerhard
;
Stratmann, Uwe
- In:
Aftersales in der Automobilwirtschaft : Konzepte für …
,
(pp. 93-126)
.
2012
Persistent link: https://www.econbiz.de/10011625367
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2
Value net organisation and strategic competitive advantage : the case of value net design in car repair and maintenance services markets in Europe
Royer, Susanne
;
Stratmann, Uwe
- In:
Current issues in international human resource …
,
(pp. 9-36)
.
2008
Persistent link: https://www.econbiz.de/10003725628
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