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subject:"Hong Kong"
~person:"Fung, Kwok-chiu"
~person:"Wang, Edward Shih-tse"
~subject:"Service quality"
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Fung, Kwok-chiu
Wang, Edward Shih-tse
Ravenhill, John
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8
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7
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6
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Services marketing quarterly
2
Geography and ownership as bases for economic accounting : [papers presented at the Conference held in Washington, D. C. on 19 - 20 May, 1995]
1
International journal of services and standards
1
The service industries journal
1
Working paper / National Bureau of Economic Research, Inc.
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ECONIS (ZBW)
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1
Creating positive word-of-mouth promotion through service recovery strategies
Wang, Edward Shih-tse
;
Chang, Shu-yu
- In:
Services marketing quarterly
34
(
2013
)
2
,
pp. 103-114
Persistent link: https://www.econbiz.de/10009745747
Saved in:
2
The influence of perceived justice of service recovery on affective and cognitive trust
Wang, Edward Shih-tse
;
Chen, Lily Shui-lien
- In:
International journal of services and standards
7
(
2011
)
3/4
,
pp. 278-290
Persistent link: https://www.econbiz.de/10009513452
Saved in:
3
Value creation through service cues : the case of the restaurant industry in Taiwan
Cheng, Julian Ming Sung
;
Lin, Julia Ying-chao
;
Wang, …
- In:
Services marketing quarterly
31
(
2010
)
2
,
pp. 133-150
Persistent link: https://www.econbiz.de/10003960078
Saved in:
4
Displayed emotions to patronage intention : consumer response to contact personnel performance
Wang, Edward Shih-tse
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 317-329
Persistent link: https://www.econbiz.de/10003870604
Saved in:
5
Accounting for Chinese trade : some national and regional considerations
Fung, Kwok-chiu
- In:
Geography and ownership as bases for economic …
,
(pp. 173-200)
.
1998
Persistent link: https://www.econbiz.de/10001405685
Saved in:
6
Maoyi-yu-touzi : Zhongguo,-Xianggang,-Taiwan
Fung, Kwok-chiu
-
1997
-
1.[ ed.]
Persistent link: https://www.econbiz.de/10000964939
Saved in:
7
Trade and investment : mainland China, Hong Kong and Taiwan
Fung, Kwok-chiu
-
1997
Persistent link: https://www.econbiz.de/10000976907
Saved in:
8
Accounting for Chinese trade : some national and regional considerations
Fung, Kwok-chiu
-
1996
Persistent link: https://www.econbiz.de/10000592339
Saved in:
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