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subject:"Industrie"
subject:"Service industry"
~isPartOf:"International journal of business excellence"
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Industrie
Service industry
India
107
Indien
107
Quality management
18
Qualitätsmanagement
18
Consumer behaviour
14
Konsumentenverhalten
14
Dienstleistungsqualität
13
Service quality
13
Manufacturing industries
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business excellence
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Data envelopment analysis
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customer satisfaction
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Sony, Michael
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Balasubramanian, K.
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Bharti, Teena
1
Bisen, Jayant
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1
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1
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1
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1
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1
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1
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1
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Mahalakshmi, V.
1
Mekoth, Nandakumar
1
More, Dileep
1
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1
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Pooja
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International journal of business excellence
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
78
International journal of productivity and quality management : IJPQM
40
Working paper
39
The Indian economic journal
37
Artha vijñāna : journal of the Gokhale Institute of Politics and Economics
30
Policy research working paper : WPS
25
The Asian economic review : journal of the Indian Institute of Economics
25
The Indian journal of economics
23
International journal of Indian culture and business management
22
International journal of process management and benchmarking : IJPMB
20
International journal of services and operations management
20
Indian economic review : biannual journal of the Delhi School of Economics, University of Delhi
18
NBER working paper series
18
Benchmarking : an international journal ; BIJ
17
Global business review
17
SpringerLink / Bücher
17
Working paper / National Bureau of Economic Research, Inc.
17
NBER Working Paper
16
World Bank Policy Research Working Paper
16
Applied economics
15
Finance India : the quarterly journal of Indian Institute of Finance
15
IIM Bangalore Research Paper
13
Journal of advances in management research : JAMR
13
South Asia economic journal : journal of the Institute of Policy Studies, Sri Lanka and Research and Information System for Developing Countries, India, for the SAARC Research Network
13
Working paper / Centre for Development Economics, Department of Economics, Delhi School of Economics
13
Anvesak : journal of the Sardar Patel Institute of Economic and Social Research
12
Indian journal of economics & business : IJEB
12
Journal of development economics
12
Journal of quantitative economics : official journal of the Indian Econometric Society
12
International journal of services and operations management : IJSOM
11
Journal of quantitative economics
11
Policy Research Working Paper
11
Discussion paper series / Research Institute for Economics and Business Administration, Kobe University
10
IMF working papers
10
International journal of Indian culture and business management : IJICBM
10
International journal of business and globalisation : IJBG
10
International journal of technology, policy and management : IJTPM
10
Productivity in Indan manufacturing : measurement, method and analysis
10
The TQM journal : the international review of organizational improvement
10
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ECONIS (ZBW)
16
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1
The relationship between optimism and inclusion in Indian manufacturing organisation
Bharti, Teena
;
Rangnekar, Santosh
- In:
International journal of business excellence
18
(
2019
)
3
,
pp. 287-305
Persistent link: https://www.econbiz.de/10012132967
Saved in:
2
Problems and prospects of Indian MSMEs : a literature review
Singh, Davinder
;
Khamba, Jaimal Singh
;
Nanda, Tarun
- In:
International journal of business excellence
15
(
2018
)
2
,
pp. 129-188
Persistent link: https://www.econbiz.de/10011954195
Saved in:
3
Contemporary ERP solution to Indian small and medium scale enterprises through constructive performance metrics
Balasubramanian, K.
;
Selladurai, V.
- In:
International journal of business excellence
15
(
2018
)
4
,
pp. 445-466
Persistent link: https://www.econbiz.de/10011954306
Saved in:
4
An empirical evaluation of customer satisfaction and customer loyalty towards the services rendered by both private and public sector banks in Tamil Nadu
Mahalakshmi, V.
;
Karthikeyan, K.
- In:
International journal of business excellence
16
(
2018
)
2
,
pp. 233-255
Persistent link: https://www.econbiz.de/10011966957
Saved in:
5
Emotional intelligence and leadership : a gender comparison in the Indian service sector
Pooja
;
Kumar, Pranab
- In:
International journal of business excellence
12
(
2017
)
1
,
pp. 127-138
Persistent link: https://www.econbiz.de/10011800961
Saved in:
6
Framework to assess competitive positioning in manufacturing industries
Kharub, Manjeet
;
Sharma, Rajiv Kumar
- In:
International journal of business excellence
12
(
2017
)
2
,
pp. 139-174
Persistent link: https://www.econbiz.de/10011800993
Saved in:
7
The mediation role of frontline employee adaptability between service orientation and job outcomes : evidence from Indian power sector
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 357-380
Persistent link: https://www.econbiz.de/10011734407
Saved in:
8
The significance of knowledge management, innovation on firm performance in the Indian manufacturing sectors : an empirical analysis
Kamath, Vasanth
;
Rodrigues, Lewlyn L. R.
;
Desai, Pradeep V.
- In:
International journal of business excellence
9
(
2016
)
2
,
pp. 178-191
Persistent link: https://www.econbiz.de/10011626775
Saved in:
9
Developing a model of critical success factors for TQM implementation in MSMEs in India and their effect on internal and external quality of organisation
Gupta, Himanshu
;
Bisen, Jayant
;
Kumar, Satyam
;
Das, Shantanu
- In:
International journal of business excellence
10
(
2016
)
4
,
pp. 449-475
Persistent link: https://www.econbiz.de/10011666356
Saved in:
10
Measuring efficiency of working capital management : a two-stage data envelopment analysis approach
Goel, Utkarsh
;
Sharma, Anil Kumar
- In:
International journal of business excellence
10
(
2016
)
4
,
pp. 523-544
Persistent link: https://www.econbiz.de/10011666374
Saved in:
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