//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Job performance"
~person:"Barnes, Donald C."
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Salespeople"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Job performance
Kundenzufriedenheit
Beziehungsmarketing
3
Customer satisfaction
3
Relationship marketing
3
Salespeople
3
Verkaufspersonal
3
Customer service
2
Kundenservice
2
Arbeitspsychologie
1
Arbeitsverhalten
1
Consumer behaviour
1
Dienstleistung
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Einzelhandel
1
Konsumentenverhalten
1
Organizational psychology
1
Retail trade
1
SEM
1
Service industry
1
Service quality
1
Services
1
USA
1
United States
1
Work behaviour
1
adaptive service
1
customer comfort
1
customer delight
1
frontline employees
1
multichannel retailing
1
repurchase intentions
1
salesperson expertise
1
satisfaction with the salesperson
1
service climate
1
service exchange
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Barnes, Donald C.
Agnihotri, Raj
11
Zablah, Alex R.
9
Jaramillo, Fernando
8
Mulki, Jay P.
7
Rutherford, Brian N.
6
Svensson, Göran
6
Bolander, Willy
5
Gabler, Colin B.
5
Haas, Alexander
5
Mengüç, Bülent
5
Otero-Neira, Carmen
5
Vieira, Valter Afonso
5
Wieseke, Jan
5
Ahearne, Michael
4
Auh, Seigyoung
4
Chaker, Nawar N.
4
Evans, Kenneth R.
4
Hartmann, Nathaniel N.
4
Homburg, Christian
4
Hughes, Douglas E.
4
Høgevold, Nils
4
Iyer, Rajesh
4
Johlke, Mark C.
4
Jones, Eli
4
Krush, Michael T.
4
Park, Jungkun
4
Rapp, Adam
4
Rodríguez, Rocío
4
Amenuvor, Fortune Edem
3
Arndt, Aaron D.
3
Bachrach, Daniel G.
3
Baker, Thomas L.
3
Brown, Tom
3
Dietz, Bart
3
Dugan, Riley
3
Harris, Eric G.
3
Itani, Omar S.
3
Kraus, Florian
3
Lam, Son K.
3
more ...
less ...
Published in...
All
The journal of personal selling & sales management : JPSSM
2
Journal of service research : JSR
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The role of delight in driving repurchase intentions
Meyer, Tracy
;
Barnes, Donald C.
;
Friend, Scott B.
- In:
The journal of personal selling & sales management : JPSSM
37
(
2017
)
1
,
pp. 61-71
Persistent link: https://www.econbiz.de/10011690136
Saved in:
2
Tailoring to customers' needs : understanding how to promote an adaptive service experience with frontline employees
Wilder, Kelly M.
;
Collier, Joel E.
;
Barnes, Donald C.
- In:
Journal of service research : JSR
17
(
2014
)
4
,
pp. 446-459
Persistent link: https://www.econbiz.de/10010432160
Saved in:
3
Investigating the employee's perspective of customer delight
Barnes, Donald C.
;
Collier, Joel E.
;
Ponder, Nicole
; …
- In:
The journal of personal selling & sales management : JPSSM
33
(
2013
)
1
,
pp. 91-104
Persistent link: https://www.econbiz.de/10009716749
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->