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subject:"Job satisfaction"
~person:"Alfes, Kerstin"
~person:"Chebat, Jean-Charles"
~subject:"Customer satisfaction"
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Alfes, Kerstin
Chebat, Jean-Charles
Han, Heesup
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ECONIS (ZBW)
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1
Reimagining alienation within a relational framework : evidence from the public sector in Ireland and the UK
Conway, Edel
;
Monks, Kathy
;
Fu, Na
;
Alfes, Kerstin
; …
- In:
International journal of human resource management
31
(
2020
)
21
,
pp. 2673-2694
Persistent link: https://www.econbiz.de/10012414555
Saved in:
2
The effect of HRM attributions on emotional exhaustion and the mediating roles of job involvement and work overload
Shantz, Amanda
;
Arevshatian, Lilith
;
Alfes, Kerstin
; …
- In:
Human resource management journal
26
(
2016
)
2
,
pp. 172-191
Persistent link: https://www.econbiz.de/10011618733
Saved in:
3
Demands or resources? : the relationship between HR practices, employee engagement, and emotional exhaustion within a hybrid model of employment relations
Conway, Edel
;
Fu, Na
;
Monks, Kathy
;
Alfes, Kerstin
; …
- In:
Human resource management
55
(
2016
)
5
,
pp. 901-917
Persistent link: https://www.econbiz.de/10011635440
Saved in:
4
"It was not that long!" : the effects of the in-store TV screen content and customers emotions on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
5
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
Saved in:
6
Alienation from work : Marxist ideologies and twenty-first-century practice
Shantz, Amanda
;
Alfes, Kerstin
;
Bailey, Catherine
- In:
The international journal of human resource management
25
(
2014
)
18
,
pp. 2529-2550
Persistent link: https://www.econbiz.de/10010409045
Saved in:
7
Shopping well-being at the mall : construct, antecedents, and consequences
El Hedhli, Kamel
;
Chebat, Jean-Charles
;
Sirgy, M. Joseph
- In:
Journal of business research : JBR
66
(
2013
)
7
,
pp. 856-863
Persistent link: https://www.econbiz.de/10009756897
Saved in:
8
Consumer revenge behavior : a cross-cultural perspective
Zourrig, Haithem
;
Chebat, Jean-Charles
;
Toffoli, Roy
- In:
Journal of business research : JBR
62
(
2009
)
10
,
pp. 995-1001
Persistent link: https://www.econbiz.de/10003887612
Saved in:
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