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subject:"Justice"
~isPartOf:"International journal of physical distribution and logistics management"
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Justice
Beschwerdemanagement
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Complaint management
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Customer satisfaction
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Gerechtigkeit
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Kundenzufriedenheit
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Arbeitszufriedenheit
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Betriebliche Kreislaufwirtschaft
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Capital income
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Dienstleistungsqualität
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Informational justice
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Interactional justice
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Interpersonal justice
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Job satisfaction
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Kapitaleinkommen
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Konsumentenverhalten
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Lieferkette
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Meinung
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Opinion
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Organizational behaviour
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Positive word-of-mouth
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Procedural justice theory
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Product returns
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Retail returns
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Retail trade
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Return satisfaction
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Reverse logistics
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Reverse supply chain
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Service quality
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Service recovery resilience
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Supply chain
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Verhalten in Organisationen
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Griffis, Stanley E.
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Jones, Angela L.
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Masorgo, Nicolò
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Miller, Jason
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Russo, Ivan
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International journal of physical distribution and logistics management
Journal of retailing and consumer services
10
Service business
5
International journal of hospitality management
4
Journal of business research : JBR
4
Journal of business ethics : JOBE
3
Cogent business & management
2
European journal of marketing : EJM
2
Journal of hospitality marketing & management
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Journal of strategic marketing
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Managing service quality : MSQ ; an international journal
2
Psychology & marketing
2
Quality management journal : QMJ
2
The journal of services marketing
2
Tourism management : research, policies, practice
2
Asia Pacific journal of marketing and logistics
1
Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
1
Colombo business journal : international journal of theory & practice
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Die Betriebswirtschaft : DBW
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European journal of international management : EJIM
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Gabler Research
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Global business review
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Global journal of business research : GJBR
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Ilmenauer Schriften zur Betriebswirtschaftslehre
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International business and economics research journal
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International journal of business governance and ethics : IJBGE
1
International journal of consumer studies
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International journal of economics and business research
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International journal of electronic customer relationship management : IJECRM
1
International journal of product development : IJPD
1
International journal of quality and service sciences
1
International journal of services and operations management
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International review on public and non-profit marketing
1
Journal of Asia Business Studies
1
Journal of Asia Pacific business
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Journal of Asian finance, economics and business : JAFEB
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Journal of marketing
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Journal of service management
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Examining the impact of service recovery resilience in the context of product replacement : the roles of perceived procedural and interactional justice
Russo, Ivan
;
Masorgo, Nicolò
;
Gligor, David M.
- In:
International journal of physical distribution and …
52
(
2022
)
8
,
pp. 638-672
Persistent link: https://www.econbiz.de/10013455915
Saved in:
2
The effect of perceptions of justice in returns on satisfaction and attitudes toward the retailer
Jones, Angela L.
;
Miller, Jason
;
Whipple, Judith M.
; …
- In:
International journal of physical distribution and …
54
(
2024
)
1
,
pp. 40-60
Persistent link: https://www.econbiz.de/10014466376
Saved in:
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