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subject:"Justice"
~isPartOf:"Quality management journal : QMJ"
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Justice
Beschwerdemanagement
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Complaint management
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Consumer behaviour
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Customer satisfaction
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Dienstleistungsqualität
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Gastronomie
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Gerechtigkeit
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PLS-SEM
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Perception
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Restaurant industry
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Service quality
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Wahrnehmung
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expectation disconfirmation theory
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perception of justice
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restaurant industry
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service failure
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Business process management
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Performance measurement
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Performance-Messung
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complaint and failure management
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Harun, Ahasan
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Prybutok, Gayle
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Prybutok, Victor R.
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Rokonuzzaman, Md.
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Quality management journal : QMJ
Journal of retailing and consumer services
10
Service business
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International journal of hospitality management
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Journal of business research : JBR
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Journal of business ethics : JOBE
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Cogent business & management
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European journal of marketing : EJM
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International journal of physical distribution and logistics management
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Journal of hospitality marketing & management
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Journal of strategic marketing
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Managing service quality : MSQ ; an international journal
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Psychology & marketing
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The journal of services marketing
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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Brand, Label, and Product Intelligence : Second International Conference, COBLI 2021
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Colombo business journal : international journal of theory & practice
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Die Betriebswirtschaft : DBW
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European journal of international management : EJIM
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Gabler Research
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Global business review
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Global journal of business research : GJBR
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Ilmenauer Schriften zur Betriebswirtschaftslehre
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International business and economics research journal
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International journal of business governance and ethics : IJBGE
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International journal of consumer studies
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International journal of economics and business research
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International journal of electronic customer relationship management : IJECRM
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International journal of product development : IJPD
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International journal of quality and service sciences
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International journal of services and operations management
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International review on public and non-profit marketing
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Journal of Asia Business Studies
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Journal of Asia Pacific business
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Journal of Asian finance, economics and business : JAFEB
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of management & organization : journal of Australian and New Zealand Academy of Management
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Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Rokonuzzaman, Md.
;
Prybutok, Gayle
; …
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10011976334
Saved in:
2
Influencing perception of justice to leverage behavioral outcome : a perspective from restaurant service failure setting
Harun, Ahasan
;
Prybutok, Gayle
;
Prybutok, Victor R.
- In:
Quality management journal : QMJ
25
(
2018
)
3
,
pp. 112-128
Persistent link: https://www.econbiz.de/10012309493
Saved in:
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