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subject:"Kundenzufriedenheit"
~isPartOf:"International journal of six sigma and competitive advantage : IJSSCA"
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Kundenzufriedenheit
Quality management
186
Qualitätsmanagement
186
Six Sigma
52
Lean Management
47
Lean management
47
Lean Production
30
Lean production
30
Business process management
29
Prozessmanagement
29
Industrie
26
Manufacturing industries
26
Lean Six Sigma
23
DMAIC
20
India
19
Indien
19
LSS
18
Product design
16
Produktgestaltung
16
KMU
15
SME
15
Dienstleistungsqualität
14
Gesundheitsversorgung
14
Health care
14
Service quality
14
Erfolgsfaktor
13
Success factor
13
lean
13
Hospital
12
Krankenhaus
12
Einführung
11
Implementation
11
Innovation
11
USA
11
United States
11
six sigma
11
Performance measurement
9
Performance-Messung
9
Project management
9
Projektmanagement
9
Knowledge management
8
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7
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7
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English
7
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AlSamhouri, Alaa
1
Arafeh, Mazen
1
Barghash, Mahmoud A.
1
Das, Prasun
1
Deshmukh, S. V.
1
Gunasekaran, Nallasamy
1
Lakhe, R. R.
1
Nataraj, M.
1
Potra, Sabina
1
Pugna, Adrian
1
Roy, Shirshendu
1
Sallam, Eman
1
Setijono, Djoko
1
Shanmugaraja, Muthuswamy
1
Yeung, Shirley Mo-ching
1
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International journal of six sigma and competitive advantage : IJSSCA
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
60
International journal of productivity and quality management : IJPQM
43
The TQM journal : the international review of organizational improvement
32
Total quality management & business excellence
22
International journal of quality & reliability management
17
International journal of services and operations management
16
International journal of contemporary hospitality management
13
International journal of quality and service sciences
12
Quality management journal : QMJ
12
International journal of hospitality management
11
Journal of air transport management
10
Journal of retailing and consumer services
10
The service industries journal
10
Managing service quality : MSQ ; an international journal
9
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of services, economics and management
8
International journal of business information systems : IJBIS
7
Journal of hospitality marketing & management
7
The journal of services marketing
7
Cogent business & management
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal
5
Business process management journal
5
International journal of production research
5
International journal of services and operations management : IJSOM
5
International journal of services technology and management
5
Journal of industrial engineering and management : JIEM
5
Tourism management : research, policies, practice
5
Benchmarking : an international journal ; BIJ
4
International journal of business excellence
4
International journal of electronic customer relationship management : IJECRM
4
International journal of production economics
4
Journal of business research : JBR
4
Journal of internet commerce
4
Journal of open innovation : technology, market, and complexity
4
Journal of strategic marketing
4
Problems and perspectives in management : PPM ; international research journal
4
Asia Pacific journal of marketing and logistics
3
Economic research
3
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1
DFSS in marketing : designing an innovative value co-creation campaign
Potra, Sabina
;
Pugna, Adrian
- In:
International journal of six sigma and competitive …
9
(
2015
)
1
,
pp. 21-36
Persistent link: https://www.econbiz.de/10011524923
Saved in:
2
Six Sigma applied to reduce patients' waiting time in a cancer pharmacy
Arafeh, Mazen
;
Barghash, Mahmoud A.
;
Sallam, Eman
; …
- In:
International journal of six sigma and competitive …
8
(
2013/14
)
2
,
pp. 105-124
Persistent link: https://www.econbiz.de/10010490561
Saved in:
3
Total performance excellence : a model to implement Six Sigma in service organisations
Shanmugaraja, Muthuswamy
;
Nataraj, M.
;
Gunasekaran, …
- In:
International journal of six sigma and competitive …
7
(
2012
)
2/4
,
pp. 209-242
Persistent link: https://www.econbiz.de/10010231248
Saved in:
4
Using Six Sigma : SIPOC for customer satisfaction
Yeung, Shirley Mo-ching
- In:
International journal of six sigma and competitive …
5
(
2009/10
)
4
,
pp. 312-324
Persistent link: https://www.econbiz.de/10003924606
Saved in:
5
Reducing defect generations in e-learning business: a Six Sigma approach
Das, Prasun
;
Roy, Shirshendu
- In:
International journal of six sigma and competitive …
5
(
2009/10
)
2
,
pp. 113-126
Persistent link: https://www.econbiz.de/10003859894
Saved in:
6
The application of modified "Defect Per Million Opportunities" (DPMO) and sigma level to measure service effectiveness
Setijono, Djoko
- In:
International journal of six sigma and competitive …
5
(
2009/10
)
2
,
pp. 173-186
Persistent link: https://www.econbiz.de/10003859910
Saved in:
7
An innovative model of Six Sigma for SMEs: the T-DMAIC model
Deshmukh, S. V.
;
Lakhe, R. R.
- In:
International journal of six sigma and competitive …
5
(
2009/10
)
2
,
pp. 187-203
Persistent link: https://www.econbiz.de/10003859912
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