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subject:"Kundenzufriedenheit"
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Vorschlagswesen"
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Kundenzufriedenheit
Vorschlagswesen
Quality management
416
Qualitätsmanagement
416
Dienstleistungsqualität
63
Service quality
63
Total quality management
54
Lean Management
48
Lean management
48
Industrie
47
Manufacturing industries
47
Standardisierung
46
Standardization
46
Product quality
40
Produktqualität
39
Erfolgsfaktor
37
Firm performance
37
Success factor
37
Unternehmenserfolg
37
Customer satisfaction
32
India
30
Indien
30
Lean Production
30
Lean production
30
Business process management
27
Health care
27
Prozessmanagement
27
Organisatorischer Wandel
26
Organizational change
26
Gesundheitswesen
25
Health care system
25
Performance measurement
25
Performance-Messung
25
Gesundheitsversorgung
24
Employee suggestion system
22
Continuous improvement
21
Environmental management
21
Umweltmanagement
21
Higher education institution
20
Hochschule
20
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30
Free
1
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Article
53
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Article in journal
53
Aufsatz in Zeitschrift
53
Conference paper
3
Konferenzbeitrag
3
Case study
1
Fallstudie
1
Language
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English
53
Author
All
Antony, Jiju
6
Viles, Elisabeth
4
Furterer, Sandra L.
3
Jaca, Carmen
3
McDermott, Olivia
3
Sony, Michael
3
Datta, Rabindranath
2
Govender, Reuben
2
Gupta, Sumana
2
Mateo, Ricardo
2
Mehran Doulatabadi
2
Swarnakar, Vikas
2
Tanco, Martin
2
Agrawal, Gaurav
1
Ahmad Jusoh
1
Ahmad, Zeshan
1
Ajmal, Mian M.
1
Al-Balushi, Mustafa
1
Albadry, Omaima Munawar
1
Alhamzah F. Abbas
1
Alsharif, Ahmed H.
1
Anwyl, Stuart
1
Aziz, Rasha Abd El
1
Banuro, Francis Yaw
1
Banuro, Joseph Kwaku
1
Bendell, Anthony
1
Bhat, Shreeranga
1
Boly, Vincent
1
Bonfanti, Angelo
1
Bouranta, Nancy
1
Campean, Felician
1
Chamie, Sabet
1
Chang, Pi-Yun
1
Chen, Hsiang Ru
1
Cheng, Bor-wen
1
Cheruiyot, Thomas K.
1
Chowdhury, Mohammad A.
1
Coleman, Shirley Yvonne
1
Conti, Tito
1
Cronemyr, Peter
1
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Published in...
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
75
International journal of productivity and quality management : IJPQM
53
Total quality management & business excellence
35
International journal of quality & reliability management
29
International journal of production research
24
Quality management journal : QMJ
19
International journal of services and operations management
17
International journal of quality and service sciences
14
International journal of six sigma and competitive advantage : IJSSCA
14
International journal of contemporary hospitality management
13
International journal of hospitality management
11
The service industries journal
11
Journal of air transport management
10
Journal of industrial engineering and management : JIEM
10
Journal of retailing and consumer services
10
Business process management journal
9
Managing service quality : MSQ ; an international journal
9
Benchmarking : an international journal ; BIJ
8
Industrial marketing management : the international journal for industrial and high-tech firms
8
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
8
International journal of production economics
8
International journal of services and operations management : IJSOM
8
International journal of services, economics and management
8
International journal of business excellence
7
International journal of business information systems : IJBIS
7
Journal of hospitality marketing & management
7
The international journal of productivity and performance management : IJPPM
7
The journal of services marketing
7
Cogent business & management
6
Journal of health organization and management
6
Amfiteatru economic : an economic and business research periodical
5
Benchmarking : an international journal
5
International journal of services technology and management
5
Journal of open innovation : technology, market, and complexity
5
Operations management research : OMR ; advancing practice through theory
5
Problems and perspectives in management : PPM ; international research journal
5
Tourism management : research, policies, practice
5
A Productivity Press book
4
International journal of Indian culture and business management
4
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ECONIS (ZBW)
53
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1
Critical failure factors for continuous improvement methodologies in the Irish MedTech industry
McDermott, Olivia
;
Antony, Jiju
;
Sony, Michael
;
Healy, Tom
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 18-38
Persistent link: https://www.econbiz.de/10013537699
Saved in:
2
Consumer quality management for beverage food products : analyzing consumer' perceptions toward repurchase intention
Sharif, Shahbaz
;
Ur-Rehman, Shafique
;
Ahmad, Zeshan
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 431-459
Persistent link: https://www.econbiz.de/10014513343
Saved in:
3
Applying design of experiments to optimize the performance level of a curling sport team
Antony, Jiju
;
Lauterbach, Laynes
;
Viles, Elisabeth
; …
- In:
The TQM journal : the international review of …
36
(
2024
)
2
,
pp. 478-498
Persistent link: https://www.econbiz.de/10014513350
Saved in:
4
Training and continuous improvement : the moderation effect of transfer climate and the mediation influence of self-efficacy
Pham Ngoc Thu Trang
- In:
The TQM journal : the international review of …
36
(
2024
)
4
,
pp. 1212-1234
Persistent link: https://www.econbiz.de/10014548000
Saved in:
5
Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
6
Continuous improvement behaviors and impacts on innovation
Lizarelli, Fabiane Letícia
;
Toledo, José Carlos de
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 366-388
Persistent link: https://www.econbiz.de/10014321202
Saved in:
7
The place of ISO 18404 : 2015 in organisational improvement
Oudrhiri, Radouane
;
Al-Balushi, Mustafa
;
Anwyl, Stuart
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
4
,
pp. 841-871
Persistent link: https://www.econbiz.de/10014321408
Saved in:
8
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
9
Does pickup service quality explain buy online pickup in-store service user's citizenship behavior? : moderating role of product categories and gender
Natarajan, Thamaraiselvan
;
Ramanan, Deepak V.
;
Jayapal, …
- In:
The TQM journal : the international review of …
35
(
2023
)
8
,
pp. 2547-2571
Persistent link: https://www.econbiz.de/10014458534
Saved in:
10
An empirical study into the reasons for failure of sustaining operational excellence initiatives in organizations
Antony, Jiju
;
Sony, Michael
;
McDermott, Olivia
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
7
,
pp. 1569-1587
Persistent link: https://www.econbiz.de/10014380860
Saved in:
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