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subject:"Kundenzufriedenheit"
~person:"Beatty, Sharon E."
~person:"Dolinski, Dariusz"
~subject:"Verkaufspersonal"
~type:"article"
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Search: subject_exact:"Sales technique"
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Kundenzufriedenheit
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Beatty, Sharon E.
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Journal of marketing theory and practice
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Psychology & marketing
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ECONIS (ZBW)
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Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
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Attractive chameleons sell : the mimicry-attractiveness link
Kulesza, Wojciech
;
Szypowska, Zofia
;
Jarman, Matthew S.
; …
- In:
Psychology & marketing
31
(
2014
)
7
,
pp. 549-561
Persistent link: https://www.econbiz.de/10010382581
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