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subject:"Performance measurement"
~person:"Abreu-Ledón, René"
~person:"Black, Hulda G."
~person:"Pan, Yue"
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Performance measurement
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Abreu-Ledón, René
Black, Hulda G.
Pan, Yue
Derfuß, Klaus
2
Havránek, Tomáš
2
Havránková, Zuzana
2
McIlquham-Schmidt, Anders
2
Novák, Jiri
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International journal of production economics
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ECONIS (ZBW)
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A meta-analytic study of the impact of Lean Production on business performance
Abreu-Ledón, René
;
Luján-García, Darkys E.
; …
- In:
International journal of production economics
200
(
2018
),
pp. 83-102
Persistent link: https://www.econbiz.de/10011869996
Saved in:
2
Service characteristics' impact on key service quality relationships : a meta-analysis
Black, Hulda G.
;
Childers, Carla Y.
;
Vincent, Leslie H.
- In:
The journal of services marketing
28
(
2014
)
4
,
pp. 276-291
Persistent link: https://www.econbiz.de/10010411936
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3
Antecedents of customer loyalty : an empirical synthesis and reexamination
Pan, Yue
;
Sheng, Simon
;
Xie, Frank T.
- In:
Journal of retailing and consumer services
19
(
2012
)
1
,
pp. 150-158
Persistent link: https://www.econbiz.de/10009507879
Saved in:
4
Predictors, consequence, and measurement of ethical judgments : review and meta-analysis
Pan, Yue
;
Sparks, John R.
- In:
Journal of business research : JBR
65
(
2012
)
1
,
pp. 84-91
Persistent link: https://www.econbiz.de/10009549710
Saved in:
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