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subject:"Persönlichkeitspsychologie"
~isPartOf:"Cogent business & management"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Capezio, Alessandra"
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Persönlichkeitspsychologie
Arbeitsverhalten
1
Corporate culture
1
Dienstleistungsqualität
1
Employee retention
1
Hotel industry
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Hotellerie
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Implicit contracts
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Implizite Kontrakte
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Mitarbeiterbindung
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Organizational identification
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Personality psychology
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Psychological contracts
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Service quality
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Service-oriented in-role performance
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Service-oriented organizational citizenship behavior
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Tourism employees
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Tourismusberufe
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Capezio, Alessandra
Abdulrasheed Abdullah Aminullah
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Al Halbusi, Hussam
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Pawinee Petchsawang
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Satirenjit Kaur Johl
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Temerak, Mohamed Sobhy
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Tourism management : research, policies, practice
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In pursuit of service excellence : investigating the role of psychological contracts and organizational identification of frontline hotel employees
Lu, Vinh Nhat
;
Capezio, Alessandra
;
Restubog, Simon Lloyd D.
- In:
Tourism management : research, policies, practice
56
(
2016
),
pp. 8-19
Persistent link: https://www.econbiz.de/10011513050
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