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subject:"Privatkundengeschäft"
~isPartOf:"Journal of financial services marketing : JFSM"
~subject:"Dienstleistungsqualität"
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Privatkundengeschäft
Dienstleistungsqualität
Bank employees
4
Bankberufe
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Arbeitsleistung
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Personal banking
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Barrutia, José M.
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Journal of financial services marketing : JFSM
Services marketing quarterly
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Bank parikrama : a journal of banking & finance : quarterly journal of Bangladesh Institute of Bank Management
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Business and society review : a quarterly forum on the role of business in a free society
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Danish journal of management & business
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Discussion papers / Wissenschaftszentrum Berlin für Sozialforschung WZB, Abteilung Arbeitsmarktpolitik und Beschäftigung : Forschungsschwerpunkt Bildung, Arbeit und Lebenschancen
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International journal of information systems and change management : IJISCM
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Journal of business ethics : JOBE
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Revue bancaire et financière
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Schriftenreihe des Fachbereichs Wirtschaft der Hochschule Bremen
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Schriftenreihe innovatives Dienstleistungsmanagement
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Scottish journal of political economy : the journal of the Scottish Economic Society
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Service business
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Studienreihe der Stiftung Kreditwirtschaft an der Universität Hohenheim
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The international journal of human resource management
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The journal of services marketing
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Salesperson empowerment in Spanish banks : a performance-driven view
Barrutia, José M.
;
Charterina, Jon
;
Gilsanz, Ainhize
- In:
Journal of financial services marketing : JFSM
14
(
2009/10
)
1
,
pp. 40-55
Persistent link: https://www.econbiz.de/10003903418
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2
How similar are frontline bank employees' perceptions of service quality to their customers? : a study of female customers and employees in Turkey
Yavas, Ugur
- In:
Journal of financial services marketing : JFSM
12
(
2007/08
)
1
,
pp. 30-38
Persistent link: https://www.econbiz.de/10003701666
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