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subject:"Privatkundengeschäft"
~person:"Azevedo, Carlos"
~person:"Gilal, Rukhsana Gul"
~subject:"Occupational qualification"
~type:"article"
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Privatkundengeschäft
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Azevedo, Carlos
Gilal, Rukhsana Gul
Suleman, Fátima
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International journal of information systems and change management : IJISCM
1
Service business
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ECONIS (ZBW)
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Employee engagement and extra-role service behaviour in the retail banking industry : a moderated mediation model of job autonomy and job passion
Gilal, Faheem Gul
;
Ashraf, Zubaida
;
Gilal, Rukhsana Gul
; …
- In:
International journal of information systems and change …
13
(
2022
)
1
,
pp. 73-92
Persistent link: https://www.econbiz.de/10014318654
Saved in:
2
Competitiveness, resources, and capabilities: empirical evidence from retail banking
Ferreira, João J. M.
;
Marques, Carla S.
;
Azevedo, Carlos
- In:
Service business
5
(
2011
)
4
,
pp. 313-337
Persistent link: https://www.econbiz.de/10009535227
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