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subject:"Qualitätsmanagement"
~isPartOf:"Maximizing management performance and quality with service analytics"
~person:"Ayakwah, Anthony"
~person:"Braz, Alan"
~subject:"Disruptive Innovation"
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IT service provider
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Maximizing management performance and quality with service analytics
International journal of technology, policy and management : IJTPM
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ECONIS (ZBW)
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Using visual analytics to diagnose productivity and quality issues on IT service pools
Cavalcante, Victor
;
Candello, Heloisa
;
Pinhanez, Claudio
; …
- In:
Maximizing management performance and quality with …
,
(pp. 207-232)
.
2015
Persistent link: https://www.econbiz.de/10011407916
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