//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Qualitätsmanagement"
~isPartOf:"The journal of services marketing"
~subject:"Dienstleistungsmarketing"
~subject:"Service"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Service"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Qualitätsmanagement
Dienstleistungsmarketing
Service
Dienstleistung
56
Services
56
Dienstleistungsqualität
26
Dienstleistungssektor
26
Service industry
26
Service quality
26
Beziehungsmarketing
19
Relationship marketing
19
Consumer behaviour
17
Konsumentenverhalten
17
Customer service
16
Kundenservice
16
Customer integration
15
Kundenintegration
15
Customer satisfaction
14
Kundenzufriedenheit
14
Betriebliche Wertschöpfung
10
Innovation
10
Service innovation
10
Value creation
10
Services marketing
9
Service-Dominant Logic
7
Service-dominant logic
7
Business services
6
Innovation management
6
Innovationsmanagement
6
Service design
6
Service encounter
6
Unternehmensdienstleistung
6
Lieferantenmanagement
5
Service delivery
5
Service ecosystem
5
Supplier relationship management
5
Well-being
5
Co-creation
4
Customer value
4
Dienstleistungsinnovation
4
Dienstleistungsmanagement
4
more ...
less ...
Online availability
All
Undetermined
12
Type of publication
All
Article
14
Type of publication (narrower categories)
All
Article in journal
14
Aufsatz in Zeitschrift
14
Language
All
English
14
Author
All
Akaka, Melissa Archpru
1
Baron, Steve
1
Barrios, Andrés
1
Benoit, Sabine
1
Brozovic, Danilo
1
Camacho, Sonia
1
Campbell, Colin L.
1
Davey, Janet
1
Elms, Jonathan
1
Estrada-Mejia, Catalina
1
Ferraro, Carla
1
FitzPatrick, Mary
1
Fleming, David E.
1
Furrer, Olivier
1
Grönroos, Christian
1
Kim, Jong Min
1
Koku, Paul Sergius
1
Landry, Mikèle
1
Löbler, Helge
1
Martin, Charles L.
1
Nordin, Fredrik
1
Park, Sungjun
1
Ravald, Annika
1
Reynoso, Javier
1
Russell-Bennett, Rebekah
1
Sands, Sean
1
Schnack, Alexander
1
Topaloglu, Omer
1
Varey, Richard J.
1
Vargo, Stephen L.
1
more ...
less ...
Published in...
All
The journal of services marketing
SpringerLink / Bücher
30
Journal of business research : JBR
22
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
14
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
13
Journal of retailing and consumer services
13
Springer eBook Collection / Business and Economics
12
Fokus Dienstleistungsmarketing
11
International journal of production economics
9
Journal of service management
9
The service industries journal
8
International journal of hospitality management
7
International journal of quality and service sciences
7
Schriften zu Marketing und Management
7
The journal of business & industrial marketing
7
European journal of marketing : EJM
6
Gabler Edition Wissenschaft
6
International journal of contemporary hospitality management
6
Journal of Business Research
6
Springer eBook Collection
6
International journal of productivity and quality management : IJPQM
5
Lehrbuch
5
Meffert-Marketing-Edition
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Services marketing quarterly
5
Basler Schriften zum Marketing
4
ETLA Report
4
Focus Dienstleistungsmarketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of services and operations management
4
Journal of service research
4
Journal of service research : JSR
4
Kohlhammer Edition Marketing
4
Research
4
Schriftenreihe innovatives Dienstleistungsmanagement
4
Service business
4
Springer Gabler Research
4
European journal of marketing
3
European journal of operational research : EJOR
3
European research studies
3
more ...
less ...
Source
All
ECONIS (ZBW)
14
Showing
1
-
10
of
14
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Well-being co-creation in service ecosystems : a systematic literature review
Landry, Mikèle
;
Furrer, Olivier
- In:
The journal of services marketing
37
(
2023
)
7
,
pp. 862-882
Persistent link: https://www.econbiz.de/10014333403
Saved in:
2
Does language shape the mind? : linguistic fluency and perception of service quality
Kim, Jong Min
;
Park, Sungjun
- In:
The journal of services marketing
37
(
2023
)
1
,
pp. 53-64
Persistent link: https://www.econbiz.de/10013542893
Saved in:
3
From service to social innovation with a service-dominant logic approach
Barrios, Andrés
;
Camacho, Sonia
;
Estrada-Mejia, Catalina
- In:
The journal of services marketing
37
(
2023
)
2
,
pp. 201-215
Persistent link: https://www.econbiz.de/10013542925
Saved in:
4
In this together : the long-term effect of a collective crisis on the retail and service sector
Ferraro, Carla
;
Sands, Sean
;
Schnack, Alexander
;
Elms, …
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 550-562
Persistent link: https://www.econbiz.de/10013407562
Saved in:
5
Viewpoint: the need to evolve to a service logic mindset in Latin America
Reynoso, Javier
- In:
The journal of services marketing
36
(
2022
)
5
,
pp. 629-636
Persistent link: https://www.econbiz.de/10013407578
Saved in:
6
Humans' relationship to nature : framing sustainable marketing
Löbler, Helge
- In:
The journal of services marketing
31
(
2017
)
1
,
pp. 73-82
Persistent link: https://www.econbiz.de/10011615661
Saved in:
7
Under-promising and over-delivering : pleasing the customer or strategic blunder?
Topaloglu, Omer
;
Fleming, David E.
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 720-732
Persistent link: https://www.econbiz.de/10011801512
Saved in:
8
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
9
Fresh thinking in services marketing : contemporary, cutting-edge and creative thoughts
Russell-Bennett, Rebekah
;
Baron, Steve
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 421-424
Persistent link: https://www.econbiz.de/10011418232
Saved in:
10
Extending the context of service : from encounters to ecosystems
Akaka, Melissa Archpru
;
Vargo, Stephen L.
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 453-462
Persistent link: https://www.econbiz.de/10011418340
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->