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subject:"Qualitätsmanagement"
~isPartOf:"Tourism management : research, policies, practice"
~subject:"Arbeitszufriedenheit"
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Search: subject_exact:"Pension (Tourismus)"
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Qualitätsmanagement
Arbeitszufriedenheit
Hotel industry
268
Hotellerie
268
Dienstleistungsqualität
39
Service quality
39
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
29
Kundenzufriedenheit
29
Tourism
28
Hotel
26
Hotels
25
Tourismus
25
Beziehungsmarketing
24
Relationship marketing
24
Tourism industry
22
Tourismuswirtschaft
22
Tourism employees
21
Tourismusberufe
21
Firm performance
20
Spain
20
Spanien
20
Unternehmenserfolg
20
Holiday behaviour
19
Job satisfaction
19
Urlaubsverhalten
19
Viral marketing
19
Virales Marketing
19
Arbeitsverhalten
16
Gastgewerbe
16
Hospitality industry
16
Work behaviour
16
Preismanagement
15
Pricing strategy
15
China
14
Internet marketing
14
Online-Marketing
14
Performance measurement
14
Performance-Messung
14
Taiwan
14
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16
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Article
24
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24
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24
Case study
1
Fallstudie
1
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English
24
Author
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Shi, Xiaolin
3
Leung, Xi Y.
2
Adongo, Raymond
1
Agyeiwaah, Elizabeth
1
Arbelo, Antonio
1
Arbelo-Pérez, Marta
1
Belhassen, Yaniv
1
Bonn, Mark Andrew
1
Cai, Xiaomei
1
Chen, Shuixia
1
Constanti, Panayiotis
1
Dimache, Alexandru
1
Fan, Fang
1
Fan, Jigang
1
Farmaki, Anna
1
Gordon, Susan
1
Gou, Xunjie
1
Gregory-Smith, Diana
1
Gursoy, Dogan
1
He, Mang
1
Hitchcock, Michael
1
Hu, Feng
1
Huang, Maijiao
1
Huang, Xiaoting
1
Kim, Tae Goo
1
Kvasova, Olga
1
Lai, Ivan K. W.
1
Larsen, Svein
1
Law, Rob
1
Lee, Jae Hyoung
1
Li, Hongxiu
1
Li, Jun
1
Ling, Qian
1
Liu, Yong
1
López-Gamero, María D.
1
Manika, Danae
1
Marnburg, Einar
1
Matzler, Kurt
1
Molina Azorín, José Francisco
1
Namasivayam, Karthik
1
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Published in...
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Tourism management : research, policies, practice
International journal of hospitality management
114
International journal of contemporary hospitality management
53
Journal of hospitality marketing & management
28
Tourism management perspectives : TMP
13
The service industries journal
12
Tourism and hospitality research : THR
9
Handbuch des Qualitätsmanagements für die Hotellerie
7
International journal of productivity and quality management : IJPQM
6
Journal of hospitality and tourism insights
6
The international journal of human resource management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Tourism analysis : an interdisciplinary tourism & hospitality journal
5
Tourism and hospitality research : the surrey quarterly review
5
Achieving competitive advantage through quality management
4
Cornell hospitality quarterly : CQ
4
Global business and finance review
4
International journal of quality & reliability management
4
Service business
4
The Cornell hospitality quarterly
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Amfiteatru economic : an economic and business research periodical
3
Cogent business & management
3
Economic research
3
European research studies
3
International journal of leisure and tourism marketing : IJLTM
3
International journal of production research
3
International journal of services and operations management : IJSOM
3
Journal of family business management : JFBM
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Acta Universitatis Danubius / Oeconomica
2
Acta oeconomica : periodical of the Hungarian Academy of Sciences
2
Administrative Sciences : open access journal
2
Argumenta oeconomica
2
Benchmarking : an international journal ; BIJ
2
Edition Dienstleistungsmanagement
2
Employee relations
2
Europäische Hochschulschriften / 5
2
Examining job satisfaction : causes, outcomes, and comparative differences
2
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ECONIS (ZBW)
24
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1
How virtual reality moderates daily negative mood spillover among hotel frontline employees : a within-person field experiment
Leung, Xi Y.
;
Shi, Xiaolin
;
Huang, Xiaoting
- In:
Tourism management : research, policies, practice
95
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013534432
Saved in:
2
How emotional labor affect hotel employees' mental health : a longitudinal study
Xiong, Wei
;
Huang, Maijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013439974
Saved in:
3
Who cares about single childless employees in the hotel industry? : creating a workplace culture beyond family-friendly
Shi, Xiaolin
;
Shi, Jieyu (Jade)
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013326539
Saved in:
4
Hotel CSR and job satisfaction : a chaordic perspective
Farmaki, Anna
;
Pappas, Nikolas
;
Kvasova, Olga
; …
- In:
Tourism management : research, policies, practice
91
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013271650
Saved in:
5
Momentary well-being matters : daily fluctuations in hotel employees' turnover intention
Shi, Xiaolin
;
Gordon, Susan
;
Tang, Chun-Hung
- In:
Tourism management : research, policies, practice
83
(
2021
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012417494
Saved in:
6
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
7
The bright side of work-related deviant behavior for hotel employees themselves : impacts on recovery level and work engagement
Fan, Jigang
;
Zhang, Meng
;
Wei, Xiaolong
;
Gursoy, Dogan
; …
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648423
Saved in:
8
An online reviews-driven method for the prioritization of improvements in hotel services
Zhang, Chenxi
;
Xu, Zeshui
;
Gou, Xunjie
;
Chen, Shuixia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648426
Saved in:
9
Exploring the impact of personalized management responses on tourists' satisfaction : a topic matching perspective
Zhang, Xiaowei
;
Qiao, Shuchen
;
Yang, Yang
;
Zhang, Ziqiong
- In:
Tourism management : research, policies, practice
76
(
2020
),
pp. 1-16
Persistent link: https://www.econbiz.de/10012137766
Saved in:
10
A cross-level investigation of the role of human resources practices : does brand equity matter?
Wong, IpKin Anthony
;
Xu, Shi
;
Suk Ha, Grace Chan
;
He, Mang
- In:
Tourism management : research, policies, practice
75
(
2019
),
pp. 418-426
Persistent link: https://www.econbiz.de/10012063695
Saved in:
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