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subject:"Relationship marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Alizadeh, Hamid"
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Relationship marketing
Beschwerdemanagement
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Alizadeh, Hamid
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Journal of retailing and consumer services
Managing service quality : MSQ ; an international journal
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Please explain why it happened! : How perceived justice and customer involvement affect post co-recovery evaluations : study of Iranian online shoppers
Gohary, Ali
;
Hamzelu, Bahman
;
Alizadeh, Hamid
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 127-142
Persistent link: https://www.econbiz.de/10011528558
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