//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Relationship marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Frasquet Deltoro, Marta"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer complaints"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Relationship marketing
Beschwerdemanagement
1
Beziehungsmarketing
1
Complaint behaviour
1
Complaint management
1
Consumer behaviour
1
Dienstleistungsqualität
1
Distribution channel
1
Einzelhandel
1
Konsumentenverhalten
1
Latent class analysis
1
Multichannel behaviour
1
Relationship quality
1
Retail trade
1
Segmentation
1
Service quality
1
Vertriebsweg
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Article in journal
1
Aufsatz in Zeitschrift
1
Language
All
English
1
Author
All
Frasquet Deltoro, Marta
Harun, Ahasan
2
Larivière, Bart
2
Pacheco, Natália Araújo
2
Rokonuzzaman, Md
2
Van Vaerenbergh, Yves
2
Alizadeh, Hamid
1
Ashley, Christy
1
Bagherzadeh, Ramin
1
Bai, Yanzhuang
1
Bataoui, Soffien
1
Bicho, Marta
1
Boch, Emmanuelle
1
Bougoure, Ursula Sigrid
1
Bozkurt, Sıddık
1
Casidy, Riza
1
Cheng, Peng
1
Cheng, Yu-chi
1
Chih, Wen-Hai
1
Chih, Wen-hai
1
Cho, Youngju
1
Cioppi, Marco
1
Claye-Puaux, Sophie
1
Curina, Ilaria
1
De Keyser, Arne
1
Dootson, Paula
1
Dorsey, Joshua D.
1
Fazal-e-Hasan, Syed
1
Ford, John B.
1
Francioni, Barbara
1
Fu, Yi-Fan
1
Geuens, Maggie
1
Gligor, David
1
Gohary, Ali
1
Gruber, Thorsten
1
Gul-E-Rana
1
Hamzelu, Bahman
1
Hegner, Sabrina
1
Honora, Andreawan
1
Hsu, Li-chun
1
more ...
less ...
Published in...
All
Journal of retailing and consumer services
Managing service quality : MSQ ; an international journal
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Understanding complaint channel usage in multichannel retailing
Frasquet Deltoro, Marta
;
Ieva, Marco
;
Ziliani, Cristina
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 94-103
Persistent link: https://www.econbiz.de/10011995526
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->