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subject:"Relationship marketing"
~isPartOf:"Service business"
~person:"Kim, Taegoo"
~source:"econis"
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Kim, Taegoo
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Service business
International journal of contemporary hospitality management
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International journal of hospitality management
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ECONIS (ZBW)
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Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
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