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subject:"Robot"
~isPartOf:"Journal of service theory and practice"
~isPartOf:"Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT"
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Robot
Roboter
14
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5
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5
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5
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4
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Journal of service theory and practice
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
International journal of production research
69
Technological forecasting & social change : an international journal
45
International journal of hospitality management
31
Discussion paper series / IZA
29
European journal of operational research : EJOR
27
NBER working paper series
23
Computers & operations research : and their applications to problems of world concern ; an international journal
21
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IZA Discussion Paper
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18
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Journal of retailing and consumer services
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Springer eBook Collection
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Journal of service management
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Working paper / National Bureau of Economic Research, Inc.
12
International journal of contemporary hospitality management
11
Journal of service research
11
Transportation research / E : an international journal
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Working paper
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Electronic markets : EM ; the international journal of electronic commerce and business media
10
Journal of emerging technologies in Accounting
10
NBER Working Paper
10
International journal of production economics
9
Tourism management perspectives : TMP
9
Economics letters
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Journal of hospitality marketing & management
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RIETI discussion paper
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CESifo Working Paper
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International journal of technology management : IJTM
7
Tourism management : research, policies, practice
7
European journal of industrial engineering : EJIE
6
JRC working papers series on labour, education and technology
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Journal of organizational change management
6
The service industries journal
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ERIM report series research in management
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ECONIS (ZBW)
14
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1
Service robots and artificial morality : an examination of robot behavior that violates human privacy
Söderlund, Magnus
- In:
Journal of service theory and practice
33
(
2023
)
7
,
pp. 52-72
Persistent link: https://www.econbiz.de/10014448171
Saved in:
2
Automation and related technologies : a mapping of the new knowledge base
Santarelli, Enrico
;
Staccioli, Jacopo
;
Vivarelli, Marco
-
2022
Persistent link: https://www.econbiz.de/10013188429
Saved in:
3
Retail robots as sales assistants : how speciesism moderates the effect of robot intelligence on customer perceptions and behaviour
Guido, Jorge Carlos Fiestas Lopez
;
Kim, Jee Won
; …
- In:
Journal of service theory and practice
34
(
2024
)
1
,
pp. 127-154
Persistent link: https://www.econbiz.de/10014526017
Saved in:
4
When frontline robots emerge: the double-edged-sword effect of anticipated trust on intention to switch brands after service failure
Cui, Jinsheng
;
Zhang, Mengwei
;
Zhong, Jianan
- In:
Journal of service theory and practice
33
(
2023
)
6
,
pp. 842-872
Persistent link: https://www.econbiz.de/10014448129
Saved in:
5
Customer acceptance of service robots under different service settings
Li, Yi
;
Wang, Chongli
;
Song, Bo
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 46-71
Persistent link: https://www.econbiz.de/10014301940
Saved in:
6
Robot service failure : the double-edged sword effect of emotional labor in service recovery
Shi, Yunxia
;
Zhang, Rumeng
;
Ma, Chunhao
;
Wang, Lijie
- In:
Journal of service theory and practice
33
(
2023
)
1
,
pp. 72-88
Persistent link: https://www.econbiz.de/10014301943
Saved in:
7
Robots and the origin of their labour-saving impact
Montobbio, Fabio
;
Staccioli, Jacopo
;
Virgillito, Maria …
-
2020
Persistent link: https://www.econbiz.de/10012240817
Saved in:
8
Automation, globalisation and relative wages : an empirical analysis of winners and losers
Gravina, Antonio Francesco
;
Foster-McGregor, Neil
-
2020
Persistent link: https://www.econbiz.de/10012304354
Saved in:
9
Blended human-technology service realities in healthcare
Dodds, Sarah
;
Russell-Bennett, Rebekah
;
Chen, Tom
; …
- In:
Journal of service theory and practice
32
(
2022
)
1
,
pp. 75-99
Persistent link: https://www.econbiz.de/10012879151
Saved in:
10
Regulation and innovation under Industry 4.0 : case of medical/healthcare robot, HAL by Cyberdyne
Iizuka, Michiko
;
Ikeda, Yoko
-
2019
Persistent link: https://www.econbiz.de/10012137356
Saved in:
1
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