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subject:"Schneidwaren"
~person:"Kern, Christian"
~person:"Tweedale, Geoffrey"
~subject:"Eisen- und Stahlindustrie"
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Schneidwaren
Eisen- und Stahlindustrie
EBM-Industrie
3
Metal goods industry
3
Customer satisfaction
2
Cutlery
2
Deutschland
2
Germany
2
Kundenzufriedenheit
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Measurement
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Messung
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1830-1930
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Beziehungsmarketing
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Eisen und Stahl
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Geschichte 1830-1930
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Grossbritannien
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Großbritannien
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Handel
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Relationship marketing
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Sheffield
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Stahlmarkt
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Steel market
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German
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Kern, Christian
Tweedale, Geoffrey
Crostack, Horst-Artur
2
Refflinghaus, Robert
2
Bergmann, Sven
1
Irwin, Douglas A.
1
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International journal of quality and service sciences
1
Unternehmerisches Qualitätsmanagement : Bericht zur [13.] GQW-Jahrestagung 2010, Aachen ; [23. und 24. Februar...]
1
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ECONIS (ZBW)
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The suitability of Kano's method for the requirements of the cutlery industry : results of a case study associated with an approach to widen Kano's theory
Crostack, Horst-Artur
;
Kern, Christian
;
Refflinghaus, Robert
- In:
International journal of quality and service sciences
2
(
2010
)
3
,
pp. 352-368
Persistent link: https://www.econbiz.de/10008758757
Saved in:
2
Anforderungsanalyse in der Schneidwarenindustrie : Ergebnisse und weitere Entwicklungstendenzen der Kano-Methodik
Crostack, Horst-Artur
;
Kern, Christian
;
Refflinghaus, Robert
- In:
Unternehmerisches Qualitätsmanagement : Bericht zur …
,
(pp. 7-29)
.
2010
Persistent link: https://www.econbiz.de/10003967339
Saved in:
3
Sheffield steel and America : a century of commercial and technological interdependence, 1830 - 1930
Tweedale, Geoffrey
-
1987
Persistent link: https://www.econbiz.de/10008731404
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