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subject:"Service industry"
~isPartOf:"Journal of retailing and consumer services"
~subject:"Consumer behaviour"
~subject:"Markenartikel"
~subject:"Markenführung"
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Service industry
Consumer behaviour
Markenartikel
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Services marketing
15
Dienstleistungsmarketing
14
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10
Konsumentenverhalten
10
Relationship marketing
10
Customer satisfaction
8
Dienstleistungsqualität
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1
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Chen, Tom
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1
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1
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1
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1
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1
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Journal of retailing and consumer services
Journal of Services Marketing
42
The journal of services marketing
17
Dienstleistungsmarken : Forum Dienstleistungsmanagement
14
European Journal of Marketing
13
Services marketing quarterly
13
SpringerLink / Bücher
12
Journal of service research : JSR
10
European journal of marketing : EJM
8
Journal of Consumer Marketing
8
Journal of service management
8
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
7
Industrial marketing management : the international journal for industrial and high-tech firms
7
International Journal of Bank Marketing
7
The service industries journal
7
Fokus Dienstleistungsmarketing
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
Journal of business research : JBR
6
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
5
International journal of contemporary hospitality management
5
Journal of the Academy of Marketing Science
5
Marketing theory
5
The international journal of bank marketing : IJBM
5
The journal of brand management : an international journal
5
European journal of marketing
4
Journal of hospitality marketing & management
4
Journal of service research
4
Journal of travel and tourism marketing
4
Managing service quality : MSQ ; an international journal
4
Springer eBook Collection / Business and Economics
4
Advances in services marketing
3
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft
3
Health marketing quarterly
3
International journal of hospitality management
3
International journal of quality and service sciences
3
International journal of services and operations management : IJSOM
3
Journal of global marketing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of service theory and practice
3
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ECONIS (ZBW)
12
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1
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong
;
Kim, Renee B.
- In:
Journal of retailing and consumer services
65
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
Saved in:
2
Consumer response to service brand physical elements : using a semantic priming task to explore implicit understanding of service brand meaning
Belboula, Imène
;
Ackermann, Claire-Lise
- In:
Journal of retailing and consumer services
61
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012581856
Saved in:
3
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
4
Brand hate and non-repurchase intention : a service context perspective in a cross-channel setting
Curina, Ilaria
;
Francioni, Barbara
;
Hegner, Sabrina
; …
- In:
Journal of retailing and consumer services
54
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012238345
Saved in:
5
Customer engagement behaviors : the role of service convenience, fairness and quality
Roy, Sanjit
;
Shekhar, Vaibhav
;
Lassar, Walfried M.
; …
- In:
Journal of retailing and consumer services
44
(
2018
),
pp. 293-304
Persistent link: https://www.econbiz.de/10011904450
Saved in:
6
Transformative service research and service dominant logic : quo Vaditis?
Kuppelwieser, Volker
;
Finsterwalder, Jörg
- In:
Journal of retailing and consumer services
28
(
2016
),
pp. 91-98
Persistent link: https://www.econbiz.de/10011434091
Saved in:
7
Quality, value? – Insights into medical tourists' attitudes and behaviors
Prajitmutita, Lyn Manassannan
;
Perényi, Áron
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 207-216
Persistent link: https://www.econbiz.de/10011528661
Saved in:
8
Perceptions of others, mindfulness, and brand experience in retail service setting
Ngo, Liem Viet
;
Northey, Gavin
;
Duffy, Sarah
;
Hoang Thi …
- In:
Journal of retailing and consumer services
33
(
2016
),
pp. 43-52
Persistent link: https://www.econbiz.de/10011598567
Saved in:
9
An Indian customer surrounding 7P's of service marketing
Kushwaha, G. S.
;
Agrawal, Shiv Ratan
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 85-95
Persistent link: https://www.econbiz.de/10010468494
Saved in:
10
The effects of service brand dimensions on brand loyalty
Krystallis, Athanasios
;
Chrysochou, Polymeros
- In:
Journal of retailing and consumer services
21
(
2014
)
2
,
pp. 139-147
Persistent link: https://www.econbiz.de/10010338593
Saved in:
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