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subject:"Service industry"
~subject:"Professional services"
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistung"
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Service industry
Professional services
Dienstleistung
1,721
Services
1,711
Dienstleistungssektor
599
Innovation
374
Dienstleistungsqualität
350
Service quality
350
Freie Berufe
250
Beziehungsmarketing
203
Relationship marketing
203
Innovation management
196
Innovationsmanagement
196
Business services
190
Unternehmensdienstleistung
190
Service innovation
189
Theorie
171
Theory
171
Customer satisfaction
152
Kundenzufriedenheit
152
Consumer behaviour
150
Konsumentenverhalten
150
Customer integration
143
Kundenintegration
143
Dienstleistungsinnovation
135
Betriebliche Wertschöpfung
127
USA
127
United States
127
Value creation
127
Deutschland
104
Germany
103
Customer service
98
Kundenservice
98
Service-Dominant Logic
90
Service-dominant logic
90
Dienstleistungshandel
82
Trade in services
82
New product development
80
Produktentwicklung
80
Dienstleistungsmarketing
77
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Undetermined
355
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53
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Article
770
Book / Working Paper
19
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Aufsatz in Zeitschrift
Article in journal
789
Graue Literatur
306
Non-commercial literature
306
Aufsatz im Buch
238
Book section
238
Arbeitspapier
172
Working Paper
172
Collection of articles of several authors
111
Sammelwerk
111
Hochschulschrift
94
Thesis
85
Amtsdruckschrift
66
Government document
66
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56
Aufsatzsammlung
41
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34
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33
Bibliography included
33
Statistik
17
Advisory report
15
Gutachten
15
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12
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12
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12
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12
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12
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11
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11
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10
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10
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10
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10
Ratgeber
10
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7
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7
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5
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English
706
German
61
French
13
Italian
3
Russian
3
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2
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Witell, Lars
9
Edvardsson, Bo
8
Gustafsson, Anders
7
Kowalkowski, Christian
7
McColl-Kennedy, Janet R.
7
Huang, Ming-Hui
6
Jaakkola, Elina
6
Kindström, Daniel
6
Aas, Tor Helge
4
Bedau, Klaus-Dietrich
4
Empson, Laura
4
Hydle, Katja Maria
4
Kristensson, Per
4
Ostrom, Amy L.
4
Parida, Vinit
4
Pemer, Frida
4
Rubalcaba-Bermejo, Luis
4
Süß, Stefan
4
Werr, Andreas
4
Anderson, Sidney
3
Bonamy, Joël
3
Breunig, Karl Joachim
3
Brown, Stephen Walter
3
Calabrese, Armando
3
Faulconbridge, James R.
3
Finsterwalder, Jörg
3
Gebauer, Heiko
3
Kim, Kwang-Jae
3
Kohtamäki, Marko
3
Lim, Chiehyeon
3
Love, James H.
3
Maglio, Paul P.
3
Morris, Timothy
3
Paluch, Stefanie
3
Parasuraman, A.
3
Patrício, Lia
3
Patterson, Paul G.
3
Pedersen, Per Egil
3
Raddats, Chris
3
Rayburn, Steven W.
3
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Deutschland / Bundesregierung
3
Europäische Kommission
3
Deutschland / Beirat für Fragen des Gewerblichen Mittelstandes und der Freien Berufe
1
Monopolkommission
1
Schleswig-Holstein / Landesregierung
1
Published in...
All
The service industries journal
43
Journal of business research : JBR
28
The journal of services marketing
28
Journal of service management
24
Journal of service research : JSR
20
Industrial marketing management : the international journal for industrial and high-tech firms
14
Journal of service research
13
International journal of production economics
12
International journal of services technology and management
12
Services marketing quarterly
11
Journal of retailing and consumer services
10
The journal of business & industrial marketing
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Journal of management studies : JMS
9
Service business
9
European review of service economics and management
8
International journal of hospitality management
8
International journal of innovation management
6
Organization studies : an international multidisciplinary journal devoted to the study of organizations, organizing, and the organized in and between societies
6
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
5
Der Betrieb
5
International journal of production research
5
International journal of quality and service sciences
5
International journal of services and operations management
5
Journal of operations management
5
Journal of service theory and practice
5
Economie et statistique
4
International journal of business innovation and research : IJBIR
4
International journal of contemporary hospitality management
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of service theory and practice : JSTP
4
Managing service quality : MSQ ; an international journal
4
Wirtschaftspolitische Blätter
4
Accounting, auditing & accountability journal
3
Business horizons
3
European journal of marketing : EJM
3
Industry and innovation
3
Information systems and e-business management : ISeB
3
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
3
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ECONIS (ZBW)
789
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789
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1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Designing professional services : pricing and prioritization
Wu, Chenguang Allen
;
Chen, Jin
;
Veeraraghavan, Senthil
- In:
Production and operations management : the flagship …
32
(
2023
)
8
,
pp. 2578-2595
Persistent link: https://www.econbiz.de/10014328714
Saved in:
3
The uneven role of users in service innovation performance
Rubalcaba-Bermejo, Luis
;
Deschryvere, Matthias
- In:
Economics of innovation and new technology
32
(
2023
)
7
,
pp. 953-976
Persistent link: https://www.econbiz.de/10014333866
Saved in:
4
Understanding and improving consumer reactions to service bots
Castelo, Noah
;
Boegershausen, Johannes
;
Hildebrand, …
- In:
Journal of consumer research : JCR ; an …
50
(
2023
)
4
,
pp. 848-863
Persistent link: https://www.econbiz.de/10014444213
Saved in:
5
Organizing maintenance service contracts for initial purchases : the interplay among product type, service type, and service approach
Bağcı, Rifgi Buğra
;
Taşçioğlu, Mertcan
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 311-332
Persistent link: https://www.econbiz.de/10014454761
Saved in:
6
Effect of exports of goods and services and energy consumption in Italy's service sector
Huseynli, Bahman
- In:
International Journal of Energy Economics and Policy : IJEEP
13
(
2023
)
3
,
pp. 254-261
Persistent link: https://www.econbiz.de/10014366837
Saved in:
7
Trade in creative services : relatedness and regional specialization in the UK
Casadei, Patrizia
;
Vanino, Enrico
;
Lee, Neil
- In:
Regional studies : official journal of the Regional …
57
(
2023
)
7
,
pp. 1349-1366
Persistent link: https://www.econbiz.de/10014323353
Saved in:
8
Re-evaluating service trade from the perspective of service intermediates in the Chinese economy
Ye, Zuoyi
;
Lee, Jin Myon
- In:
Korea and the world economy
24
(
2023
)
2
,
pp. 73-85
Persistent link: https://www.econbiz.de/10014449771
Saved in:
9
Free-to-fee transformation of industrial services
Mustak, Mekhail
;
Ulaga, Wolfgang
;
Grohmann, Marcella Maria
- In:
Journal of service research
26
(
2023
)
1
,
pp. 21-43
Persistent link: https://www.econbiz.de/10014246191
Saved in:
10
Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per
;
Gummerus, Johanna
- In:
Journal of service research
26
(
2023
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10014246196
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