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subject:"Service quality"
~accessRights:"free"
~person:"Stone, Matthew J."
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Service quality
Betriebliche Wertschöpfung
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Bibliometrics
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Bibliometrie
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Customer service
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Dienstleistungsqualität
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Gastgewerbe
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Hospitality industry
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Kundenservice
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Service-Dominant Logic
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Service-dominant logic
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Tourism industry
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Tourismuswirtschaft
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Value co-destruction
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Value creation
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antecedents
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customer-supplier interaction
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hospitality
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outcomes
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resource integration
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service dominant logic
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service encounters
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tourism
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value diminution
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Stone, Matthew J.
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Edvardsson, Bo
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Journal of travel and tourism marketing
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Value co-destruction in tourism and hospitality : a systematic literature review and future research agenda
Sthapit, Erose
;
Garrod, Brian
;
Stone, Matthew J.
; …
- In:
Journal of travel and tourism marketing
40
(
2023
)
5
,
pp. 363-382
Persistent link: https://www.econbiz.de/10014369807
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