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subject:"Service quality"
~isPartOf:"International journal of business excellence"
~subject:"Konsumentenverhalten"
~subject:"Kundenzufriedenheit"
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Service quality
Konsumentenverhalten
Kundenzufriedenheit
Beziehungsmarketing
2
Customer retention
2
Customer satisfaction
2
Kundenbindung
2
Relationship marketing
2
Arbeitszufriedenheit
1
Consumer behaviour
1
Einzelhandel
1
Job satisfaction
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Lebensversicherung
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Life insurance
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Mortality
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Retail trade
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Risikomodell
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Risk model
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Sterblichkeit
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customer loyalty
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customer retention
1
customer satisfaction
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life insurance
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loyalty
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organised retail
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retention
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satisfaction
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traditional retail
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Balakrishnan, Shyamaladevi
1
Jacob, Jayanth
1
Parthasarathy, Ravilochanan
1
Venkatesan, Ranganathan
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International journal of business excellence
Journal of retailing and consumer services
20
Journal of business research : JBR
10
The service industries journal
7
Psychology & marketing
6
Cogent business & management
5
Innovatives Markenmanagement
5
International journal of contemporary hospitality management
5
International journal of hospitality management
5
SpringerLink / Bücher
5
The journal of services marketing
5
European journal of marketing : EJM
4
Gabler Edition Wissenschaft
4
Journal of marketing theory and practice
4
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
4
Journal of the Academy of Marketing Science
4
Springer Gabler Research
4
Asia Pacific journal of marketing and logistics
3
Australasian marketing journal
3
Harvard business review : HBR
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Information systems and e-business management : ISeB
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of marketing analytics : JMA
3
Research
3
Services marketing quarterly
3
The journal of product & brand management
3
Tourism management : research, policies, practice
3
Bangladesh journal of political economy
2
Business horizons
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Diskussionsbeiträge - Bank- und Finanzwirtschaftliche Forschung (BAFIFO)
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Dissertation Series CentER
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Edition Wissenschaft Apprimus
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European journal of marketing
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Forschungsergebnisse der WU Wirtschaftsuniversität Wien
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Handbook of research on retailer-consumer relationship development
2
International journal of business information systems : IJBIS
2
International journal of economic research
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ECONIS (ZBW)
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Does loyalty and satisfaction support customer retention in life insurance sector? : an empirical study
Venkatesan, Ranganathan
;
Jacob, Jayanth
- In:
International journal of business excellence
18
(
2019
)
4
,
pp. 435-449
Persistent link: https://www.econbiz.de/10012145679
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2
Analysis of homogeneity between organised and traditional retailers with respect to customer loyalty
Balakrishnan, Shyamaladevi
;
Parthasarathy, Ravilochanan
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 301-319
Persistent link: https://www.econbiz.de/10011734392
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