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subject:"Service quality"
~isPartOf:"Journal of marketing management : MM"
~isPartOf:"The service industries journal"
~person:"Yang, Kiseol"
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Customer satisfaction
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Dienstleistungsqualität
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Effects of retailers' service quality and legitimacy on behavioral intention : the role of emotions during COVID-19
Yang, Kiseol
;
Kim, Jiyoung
;
Min, Jihye
; …
- In:
The service industries journal
41
(
2021
)
1/2
,
pp. 84-106
Persistent link: https://www.econbiz.de/10012483665
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