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subject:"Service workers"
~accessRights:"free"
~type_genre:"Amtliche Publikation"
~type_genre:"Aufsatz in Zeitschrift"
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Service workers
Dienstleistungsberufe
5
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ECONIS (ZBW)
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The customer is often wrong : investigating the influence of customer failures and apologies on frontline service employee well-being
Robertson, Nichola
;
Rotman, Jeffrey
;
MacQuilken, Lisa
; …
- In:
Psychology & marketing
40
(
2023
)
4
,
pp. 825-844
Persistent link: https://www.econbiz.de/10014290864
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2
Frontfagets betydning for lønnsdannelsen i private tjenestnæringer
Brubakk, Leif
;
Hagelund, Kåre
-
2022
Persistent link: https://www.econbiz.de/10013207399
Saved in:
3
The adjustment of labor markets to robots
Dauth, Wolfgang
;
Findeisen, Sebastian
;
Südekum, Jens
; …
- In:
Journal of the European Economic Association : JEEA
19
(
2021
)
6
,
pp. 3104-3153
Persistent link: https://www.econbiz.de/10012799089
Saved in:
4
At your service : working conditions of interactive service workers
Eiffe, Franz F.
;
Wilkens, Mathijn
;
Brandsma, Nils
-
European Foundation for the Improvement of Living and …
-
2020
Persistent link: https://www.econbiz.de/10012258533
Saved in:
5
Professional and business services: employment trends in the 2007–09 recession
Conlon, Frank
- In:
Monthly labor review
134
(
2011
)
4
,
pp. 34-39
Persistent link: https://www.econbiz.de/10009563909
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