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subject:"Service workers"
~isPartOf:"Service business"
~subject:"Personality psychology"
~type_genre:"Article in journal"
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Search: subject_exact:"Dienstleistungsberufe"
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Service workers
Personality psychology
Dienstleistungsberufe
3
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Relationship marketing
2
South Korea
2
Südkorea
2
Arbeitsverhalten
1
Burnout
1
Customer satisfaction
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Emotion
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Hospital
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Krankenhaus
1
Kundenzufriedenheit
1
Leistungsmotivation
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Service industry
1
Service quality
1
Service-Dominant Logic
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Service-dominant logic
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Social values
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Soziale Werte
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Stress
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Tourism employees
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Tourismusberufe
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Viet Nam
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Vietnam
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Article in journal
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English
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Choi, Chang Hwan
1
Kim, Sang-Man
1
Kim, Taegoo
1
Le Nguyen Hau
1
Lee, Gyehee
1
Oh, Jae-Young
1
Paek, Soyon
1
Pham Ngoc Thuy
1
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Service business
The journal of services marketing
12
Journal of service management
6
International journal of hospitality management
5
Journal of service research : JSR
5
Managing service quality : MSQ ; an international journal
4
Personnel psychology : a journal of applied research
4
Psychology & marketing
4
The international journal of human resource management
4
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
3
European journal of marketing : EJM
3
Journal of business research : JBR
3
Journal of retailing and consumer services
3
Work, employment & society : a journal of the British Sociological Association
3
Academy of Management journal : AMJ
2
Australasian marketing journal
2
Economie et statistique
2
International journal of selection and assessment
2
Journal of labor economics
2
Journal of service research
2
Journal of service theory and practice : JSTP
2
Journal of strategic marketing
2
Kom / Kommission der Europäischen Gemeinschaften
2
Services marketing quarterly
2
The American economic review
2
WSI-Mitteilungen : Zeitschrift des Wirtschafts- und Sozialwissenschaftlichen Instituts der Hans-Böckler-Stiftung
2
Applied economics
1
Asia Pacific journal of marketing and logistics
1
Australian journal of management
1
BJIR : an international journal of employment relations
1
British journal of management : BJM
1
Chinese management studies : CMS
1
Economia dei servizi : mercati, istituzioni, management
1
Employee relations
1
Global business and organizational excellence : a review of research & best practices
1
Harvard business review : HBR
1
Human relations
1
Human resource management review
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Industrial relations : a journal of economy & society
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ECONIS (ZBW)
3
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1
Employee emotional response toward healthcare organization’s service recovery efforts and its influences on service recovery performance
Kim, Sang-Man
;
Oh, Jae-Young
- In:
Service business
6
(
2012
)
3
,
pp. 297-321
Persistent link: https://www.econbiz.de/10009613999
Saved in:
2
Frontline service employees’ customer-related social stressors, emotional exhaustion, and service recovery performance : customer orientation as a moderator
Kim, Taegoo
;
Paek, Soyon
;
Choi, Chang Hwan
;
Lee, Gyehee
- In:
Service business
6
(
2012
)
4
,
pp. 503-526
Persistent link: https://www.econbiz.de/10009663617
Saved in:
3
Impact of service personal values on service value and customer loyalty : a cross-service industry study
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
6
(
2012
)
2
,
pp. 137-155
Persistent link: https://www.econbiz.de/10009534903
Saved in:
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