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subject:"South Korea"
~isPartOf:"Asia-Pacific journal of business administration"
~language:"eng"
~subject:"Emotion"
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South Korea
Emotion
Consumer behaviour
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Customer satisfaction
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Gastronomie
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Kundenzufriedenheit
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Restaurant industry
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Beschwerdemanagement
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Agnihotri, Durgesh
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Chaturvedi, Pallavi
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Asia-Pacific journal of business administration
International journal of hospitality management
57
International journal of contemporary hospitality management
18
Journal of hospitality marketing & management
10
Journal of travel and tourism marketing
5
Cornell hospitality quarterly : CQ
4
Journal of business research : JBR
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Tourism management : research, policies, practice
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Asia Pacific journal of marketing and logistics
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The journal of services marketing
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The service industries journal
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Tourism management perspectives : TMP
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Journal of hospitality and tourism insights
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Journal of retailing and consumer services
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Asia Pacific business review
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Benchmarking : an international journal ; BIJ
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EERI research paper series
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Economics & finance notes
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Enlightening tourism : ET ; a pathmaking journal
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European journal of management and business economics : EJM&BE
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Gadjah Mada international journal of business
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Global business and finance review
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International journal of revenue management : IJRM
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Istanbul business research
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Journal for global business advancement : JGBA
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Journal of African business
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Journal of Asian finance, economics and business : JAFEB
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Journal of consumer policy : consumer issues in law, economics and behavioural sciences
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Journal of consumer studies and home economics
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Journal of customer behaviour
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Journal of economic psychology : research in economic psychology and behavioral economics
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Journal of international trade & commerce
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Journal of open innovation : technology, market, and complexity
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Journal of service management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Labour and management in development journal
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Marketing intelligence & planning
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Nankai business review international
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OECD Studies on Tourism
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"Actions speak louder than words" : an impact of service recovery antecedents on customer delight in quick-service restaurants
Agnihotri, Durgesh
;
Kulshreshtha, Kushagra
;
Tripathi, Vikas
- In:
Asia-Pacific journal of business administration
14
(
2022
)
4
,
pp. 421-444
Persistent link: https://www.econbiz.de/10013536877
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