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subject:"South Korea"
~isPartOf:"The journal of services marketing"
~isPartOf:"Total quality management & business excellence"
~subject:"Customer satisfaction"
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South Korea
Customer satisfaction
Gastronomie
13
Restaurant industry
13
Consumer behaviour
11
Konsumentenverhalten
11
Kundenzufriedenheit
6
Dienstleistungsqualität
5
Service quality
5
Dienstleistungsmanagement
3
Service management
3
USA
3
United States
3
Beschwerdemanagement
2
Beziehungsmarketing
2
Complaint management
2
Relationship marketing
2
Südkorea
2
Austauschtheorie
1
Brand image
1
Brand management
1
Business ethics
1
Consumer
1
Consumer tipping
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Cross-cultural competence
1
Customers's susceptibility to emotional contagion
1
Dienstleistung
1
Emotion
1
Food
1
Food ethics
1
France
1
Franchising
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Frankreich
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French food culture
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Gesundheitsversorgung
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Ahmad, Hafiz Mushtaq
1
Ahn, Jiseon
1
Babar, Samreen Fahim
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Bilgili, Bilsen
1
Guchait, Priyanko
1
Kim, Namin
1
Ko, Jae-youn
1
Koc, Erdogan
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Koku, Paul Sergius
1
Lee, Kyuho
1
Lee, Moonkyu
1
Madanoglu, Melih
1
Namasivayam, Karthik
1
Ozkul, Emrah
1
Satti, Zoya Wajid
1
Savas, Selen
1
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The journal of services marketing
Total quality management & business excellence
International journal of hospitality management
104
Journal of hospitality marketing & management
34
International journal of contemporary hospitality management
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Journal of retailing and consumer services
12
Journal of travel and tourism marketing
12
Cogent business & management
6
Cornell hospitality quarterly : CQ
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
Tourism management : research, policies, practice
5
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of business excellence : IJBEX
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of business research : JBR
3
Service business
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
Administrative Sciences : open access journal
2
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
Economics & finance notes
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of management and business economics : EJM&BE
2
Global business and finance review
2
Global business review
2
International business and economics research journal
2
International journal of electronic customer relationship management : IJECRM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
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ECONIS (ZBW)
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1
Exploring mediating role of service quality in the association between sensory marketing and customer satisfaction
Satti, Zoya Wajid
;
Babar, Samreen Fahim
;
Ahmad, Hafiz …
- In:
Total quality management & business excellence
32
(
2021
)
7
,
pp. 719-736
Persistent link: https://www.econbiz.de/10012513921
Saved in:
2
Role of brand heritage in local and franchise restaurant service
Ahn, Jiseon
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1882-1895
Persistent link: https://www.econbiz.de/10014369732
Saved in:
3
The influence of colour of lighting on customers' waiting time perceptions
Bilgili, Bilsen
;
Ozkul, Emrah
;
Koc, Erdogan
- In:
Total quality management & business excellence
31
(
2020
)
10
,
pp. 1098-1111
Persistent link: https://www.econbiz.de/10012256693
Saved in:
4
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
5
Developing a competitive international service strategy : a case of international joint venture in the global service industry
Lee, Kyuho
;
Madanoglu, Melih
;
Ko, Jae-youn
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 245-255
Persistent link: https://www.econbiz.de/10009761801
Saved in:
6
Other customers in a service encounter : examining the effect in a restaurant setting
Kim, Namin
;
Lee, Moonkyu
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 27-40
Persistent link: https://www.econbiz.de/10009519756
Saved in:
7
Customer creation of service products : role of frustration in customer evaluations
Guchait, Priyanko
;
Namasivayam, Karthik
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 216-224
Persistent link: https://www.econbiz.de/10009568242
Saved in:
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