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subject:"South Korea"
~isPartOf:"The journal of services marketing"
~subject:"Customer satisfaction"
~subject:"Internationales Management"
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South Korea
Customer satisfaction
Internationales Management
Gastronomie
10
Restaurant industry
10
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsmanagement
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Service management
3
Service quality
3
USA
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United States
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Beschwerdemanagement
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Complaint management
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Südkorea
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Austauschtheorie
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Beziehungsmarketing
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Business ethics
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Consumer
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Consumer tipping
1
Corporate Social Responsibility
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Corporate social responsibility
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Cross-cultural competence
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Customers's susceptibility to emotional contagion
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Dienstleistung
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Emotion
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Food
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Food ethics
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France
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Frankreich
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French food culture
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Hong Kong
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Hongkong
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Hospitality
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Interkulturelle Kompetenz
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International management
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Guchait, Priyanko
1
Kim, Namin
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Ko, Jae-youn
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Koku, Paul Sergius
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Lee, Kyuho
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Lee, Moonkyu
1
Madanoglu, Melih
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Namasivayam, Karthik
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Savas, Selen
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The journal of services marketing
International journal of hospitality management
104
Journal of hospitality marketing & management
34
International journal of contemporary hospitality management
27
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
20
Journal of retailing and consumer services
12
Journal of travel and tourism marketing
12
Cogent business & management
6
Cornell hospitality quarterly : CQ
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
Tourism management : research, policies, practice
5
Tourism management perspectives : TMP
5
Asia Pacific journal of marketing and logistics
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of business excellence : IJBEX
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of business research : JBR
3
Service business
3
Services marketing quarterly
3
The Cornell hospitality quarterly
3
Total quality management & business excellence
3
Administrative Sciences : open access journal
2
Asia-Pacific journal of business administration
2
Benchmarking : an international journal ; BIJ
2
Economics & finance notes
2
Enlightening tourism : ET ; a pathmaking journal
2
European journal of management and business economics : EJM&BE
2
Global business and finance review
2
Global business review
2
International business and economics research journal
2
International journal of electronic customer relationship management : IJECRM
2
International journal of quality & reliability management
2
International journal of quality and service sciences
2
International journal of services and operations management
2
International journal of services, economics and management
2
Inventi impact: service sector
2
Journal of Islamic marketing
2
Journal of Tourism, Heritage & Services Marketing : JTHSM
2
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1
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
2
Developing a competitive international service strategy : a case of international joint venture in the global service industry
Lee, Kyuho
;
Madanoglu, Melih
;
Ko, Jae-youn
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 245-255
Persistent link: https://www.econbiz.de/10009761801
Saved in:
3
Other customers in a service encounter : examining the effect in a restaurant setting
Kim, Namin
;
Lee, Moonkyu
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 27-40
Persistent link: https://www.econbiz.de/10009519756
Saved in:
4
Customer creation of service products : role of frustration in customer evaluations
Guchait, Priyanko
;
Namasivayam, Karthik
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 216-224
Persistent link: https://www.econbiz.de/10009568242
Saved in:
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