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subject:"South Korea"
~isPartOf:"The journal of services marketing"
~subject:"Customer satisfaction"
~subject:"United States"
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South Korea
Customer satisfaction
United States
Gastronomie
10
Restaurant industry
10
Consumer behaviour
8
Konsumentenverhalten
8
Dienstleistungsmanagement
3
Dienstleistungsqualität
3
Kundenzufriedenheit
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Service management
3
Service quality
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USA
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Complaint management
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Südkorea
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Austauschtheorie
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Beziehungsmarketing
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Business ethics
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Consumer
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Consumer tipping
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Corporate Social Responsibility
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Corporate social responsibility
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Cross-cultural competence
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Customers's susceptibility to emotional contagion
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Dienstleistung
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Food
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Food ethics
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Frankreich
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French food culture
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Hongkong
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Hospitality
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Interkulturelle Kompetenz
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Ha, Jooyeon
2
Jang, Soocheong
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Guchait, Priyanko
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Kim, Namin
1
Ko, Jae-youn
1
Koku, Paul Sergius
1
Lee, Kyuho
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Lee, Moonkyu
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Madanoglu, Melih
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Namasivayam, Karthik
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The journal of services marketing
International journal of hospitality management
163
International journal of contemporary hospitality management
44
Journal of hospitality marketing & management
43
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
31
Journal of travel and tourism marketing
15
Working paper / National Bureau of Economic Research, Inc.
14
Journal of retailing and consumer services
12
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
10
Tourism economics : the business and finance of tourism and recreation
10
Tourism management : research, policies, practice
8
Cornell hospitality quarterly : CQ
7
Cogent business & management
6
Journal of hospitality and tourism insights
6
Quality management journal : QMJ
6
The Cornell School of hotel administration handbook of applied hospitality strategy
6
The Cornell hospitality quarterly
6
Tourism management perspectives : TMP
6
Journal of business research : JBR
5
NBER working paper series
5
Applied economics
4
Asia Pacific journal of marketing and logistics
4
Psychology & marketing
4
Service business
4
Services marketing quarterly
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Tourism and hospitality research : the surrey quarterly review
4
American economic journal : a journal of the American Economic Association
3
American journal of agricultural economics
3
International journal of business excellence : IJBEX
3
International journal of services and operations management
3
Journal of Asian finance, economics and business : JAFEB
3
Journal of consumer research : JCR ; an interdisciplinary bimonthly
3
Journal of international food & agribusiness marketing
3
Journal of revenue and pricing management
3
Technical report TX / UTEP Border Region Modeling Project
3
The service industries journal
3
Total quality management & business excellence
3
Working papers / Federal Reserve Bank of Chicago
3
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1
Restaurant tipping and customers' susceptibility to emotional contagion
Koku, Paul Sergius
;
Savas, Selen
- In:
The journal of services marketing
30
(
2016
)
7
,
pp. 762-772
Persistent link: https://www.econbiz.de/10011590922
Saved in:
2
Determinants of diners' variety seeking intentions
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
27
(
2013
)
2
,
pp. 155-165
Persistent link: https://www.econbiz.de/10009747183
Saved in:
3
Developing a competitive international service strategy : a case of international joint venture in the global service industry
Lee, Kyuho
;
Madanoglu, Melih
;
Ko, Jae-youn
- In:
The journal of services marketing
27
(
2013
)
3
,
pp. 245-255
Persistent link: https://www.econbiz.de/10009761801
Saved in:
4
Other customers in a service encounter : examining the effect in a restaurant setting
Kim, Namin
;
Lee, Moonkyu
- In:
The journal of services marketing
26
(
2012
)
1
,
pp. 27-40
Persistent link: https://www.econbiz.de/10009519756
Saved in:
5
Customer creation of service products : role of frustration in customer evaluations
Guchait, Priyanko
;
Namasivayam, Karthik
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 216-224
Persistent link: https://www.econbiz.de/10009568242
Saved in:
6
The effects of dining atmospherics on behavioral intentions through quality perception
Ha, Jooyeon
;
Jang, Soocheong
- In:
The journal of services marketing
26
(
2012
)
3
,
pp. 204-215
Persistent link: https://www.econbiz.de/10009568243
Saved in:
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