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subject:"South Korea"
~person:"Jung, Hyo Sun"
~subject:"Customer satisfaction"
~subject:"Service quality"
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South Korea
Customer satisfaction
Service quality
Gastronomie
6
Restaurant industry
6
Südkorea
4
Arbeitsmobilität
2
Arbeitszufriedenheit
2
Beziehungsmarketing
2
Consumer behaviour
2
Employee retention
2
Job satisfaction
2
Konsumentenverhalten
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Kundenzufriedenheit
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Labour mobility
2
Mitarbeiterbindung
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Relationship marketing
2
Arbeitspsychologie
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Business ethics
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Communication
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Dienstleistungsqualität
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Dismissal
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Elderly people
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Emotion
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Emotional dissonance
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Emotional labor
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Familie
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Family
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Foodservice industry
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Information technology
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Informationstechnik
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Innovationsakzeptanz
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Job stress
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Kommunikation
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Kündigung
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Normative social influence
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Organizational psychology
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Restaurant digital technology services
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Jung, Hyo Sun
Jang, Soocheong
18
Line, Nathaniel D.
12
Han, Heesup
10
Mattila, Anna S.
9
Ryu, Kisang
9
Hanks, Lydia
8
Brewster, Zachary W.
7
Kim, Woo Gon
7
Namkung, Young
7
Hyun, Sunghyup Sean
6
Khan, Mahmood A.
6
Lee, Kyuho
6
Lynn, Michael
6
Ok, Chihyung
6
Prayag, Girish
6
Ha, Jooyeon
5
Hwang, Johye
5
Jin, Naehyun Paul
5
Kim, Wansoo
5
Qu, Hailin
5
Song, Hanqun
5
Cheng, Ching-Chan
4
Cho, Meehee
4
DiPietro, Robin B.
4
Huan, Tzung-cheng
4
Hwang, Jinsoo
4
Kim, Eojina
4
Kim, Seongseop
4
Lee, Timothy Jeonglyeol
4
Prybutok, Victor R.
4
Susskind, Alex
4
Tang, Liang
4
Yoon, Hye Hyun
4
Ahn, Jiseon
3
Azar, Ofer H.
3
Back, Ki-joon
3
Bodvarsson, Örn B.
3
Bonn, Mark Andrew
3
Edvardsson, Bo
3
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International journal of hospitality management
4
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ECONIS (ZBW)
4
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1
Do employees' satisfied customers respond with an satisfactory relationship? : the effects of employees’ satisfaction on customers’ satisfaction and loyalty in a family restaurant...
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
34
(
2013
),
pp. 1-8
Persistent link: https://www.econbiz.de/10009766794
Saved in:
2
Why do satisfied customers switch? : focus on the restaurant patron variety-seeking orientation and purchase decision involvement
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
31
(
2012
)
3
,
pp. 875-884
Persistent link: https://www.econbiz.de/10009544282
Saved in:
3
The effects of nonverbal communication of employees in the family restaurant upon customers’ emotional responses and customer satisfaction
Jung, Hyo Sun
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 542-550
Persistent link: https://www.econbiz.de/10009130585
Saved in:
4
The effects of employees' business ethical value on person-organization fit and turnover intent in the foodservice industry
Jung, Hyo Sun
;
Namkung, Young
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
29
(
2010
)
3
,
pp. 538-546
Persistent link: https://www.econbiz.de/10003983183
Saved in:
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