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subject:"Tourismuswirtschaft"
~isPartOf:"Expert journal of marketing"
~isPartOf:"Innovatives Markenmanagement"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"customer service"
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Search: subject_exact:"Travel agency"
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Tourismuswirtschaft
customer service
Travel agency
28
Reisevermittler
27
Tourism
15
Tourismus
15
E-commerce
12
Electronic Commerce
12
Tourism industry
12
Consumer behaviour
10
Konsumentenverhalten
10
Customer satisfaction
9
Holiday behaviour
9
Kundenzufriedenheit
9
Online retailing
9
Online-Handel
9
Urlaubsverhalten
9
Dienstleistungsqualität
8
Service quality
8
Social Web
6
Social web
6
Tourism marketing
6
Tourismusmarketing
6
Beziehungsmarketing
5
Relationship marketing
5
Viral marketing
5
Virales Marketing
5
Website
5
Confidence
3
Taiwan
3
Vertrauen
3
service quality
3
Advertising
2
Customer service
2
Hotel industry
2
Hotellerie
2
Internet marketing
2
Kundenservice
2
Nachfrageverhalten
2
Online-Marketing
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Schnetzer, Uwe
2
Abdalla, Moh'd Juma
1
Amaro, Suzanne
1
Butcher, Ken
1
Cha, Kyungsoo
1
Choi, Sooyoung
1
Chuang, Chung-ming
1
Duarte, Paulo
1
Goh, Edmund
1
Huang, Leo
1
Kim, Insin
1
Kim, Keun-Hyung
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Kılıç, Hasan
1
Law, Chun Hung Roberts
1
Lee, Hsiang-Ming
1
Liao, Pin-Ru
1
Marchoo, Witchuta
1
Mendes, Júlio
1
Mwesiumo, Deodat
1
Pereira, Luis Nobre
1
Ponnam, Abhilash
1
Sreejesh, S.
1
Suh, Yong-Kun
1
Tomigová, Kateřina
1
Tzioras, Nikolaos
1
Watkins, Mike
1
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Expert journal of marketing
Innovatives Markenmanagement
Journal of travel and tourism marketing
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
7
Tourism economics : the business and finance of tourism and recreation
7
Tourism management : research, policies, practice
7
International journal of contemporary hospitality management
4
Tourism management perspectives : TMP
4
Journal of vacation marketing
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Economic research
2
Gabler Edition Wissenschaft
2
International journal of management and economics
2
International journal of networking and virtual organisations : IJNVO
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
Advances in modern tourism research : economic perspectives ; with 65 tables
1
Amfiteatru economic : an economic and business research periodical
1
Annals of tourism research empirical insights
1
Ansätze und Erfahrungen im Destinationsmanagement : Festschrift zum 15-jährigen Jubiläum des ETI
1
Azienda moderna : AM
1
BWL Tourismus 8-2011
1
Baltic Journal of Economic Studies
1
Business history
1
Cogent business & management
1
Digital transformation, strategic resilience, cyber security and risk management
1
Discussion paper / Centre for Economic Policy Research
1
E-business models, services and communications
1
ETLA working papers
1
Economics and management of tourism
1
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
1
Emerging issues and challenges in business & economics : selected contributions from the 8th Global Conference [on Business & Economics ... held at the Faculty of Economics of the University of Florence in the month of October 2008]
1
Enlightening tourism : ET ; a pathmaking journal
1
EuroMed journal of management : EMJM
1
European journal of law and economics
1
European research studies
1
Geographie der Freizeit und des Tourismus : Bilanz und Ausblick
1
Global strategic management in the service industry : a perspective of the new era
1
IIIEE dissertations
1
INFOR : information systems and operational research
1
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ECONIS (ZBW)
12
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1
Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat
;
Abdalla, Moh'd Juma
;
Öztüren, Ali
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 527-540
Persistent link: https://www.econbiz.de/10012623371
Saved in:
2
The Internet as an important tool in the tourism industry and its use in customer service
Tzioras, Nikolaos
- In:
Expert journal of marketing
6
(
2018
)
2
,
pp. 74-80
Persistent link: https://www.econbiz.de/10012217259
Saved in:
3
Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry
Yin, Cherry Huang
;
Goh, Edmund
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 428-442
Persistent link: https://www.econbiz.de/10012179417
Saved in:
4
Travelers' parasocial interactions in online travel communities
Choi, Sooyoung
;
Kim, Insin
;
Cha, Kyungsoo
;
Suh, Yong-Kun
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10012179492
Saved in:
5
What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents
Wu, Yu-Chi
;
Lee, Hsiang-Ming
;
Liao, Pin-Ru
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1000-1012
Persistent link: https://www.econbiz.de/10011941816
Saved in:
6
Investigating the process through which e-servicescape creates e-loyalty in travel and tourism websites
Sreejesh, S.
;
Ponnam, Abhilash
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011669946
Saved in:
7
The attractiveness of Portugal as a tourist destination : the perspective of Czech tour operators
Tomigová, Kateřina
;
Mendes, Júlio
;
Pereira, Luis Nobre
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011484729
Saved in:
8
Tour booking : do travelers respond to tourism accreditation and codes of ethics initiatives?
Marchoo, Witchuta
;
Butcher, Ken
;
Watkins, Mike
- In:
Journal of travel and tourism marketing
31
(
2014
)
1/2
,
pp. 16-36
Persistent link: https://www.econbiz.de/10010361828
Saved in:
9
Online travel purchasing : a literature review
Amaro, Suzanne
;
Duarte, Paulo
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 755-785
Persistent link: https://www.econbiz.de/10010246264
Saved in:
10
The development of an optimal multiple channel strategy model for travel agencies' tourism business excellence
Huang, Leo
;
Chuang, Chung-ming
- In:
Journal of travel and tourism marketing
30
(
2013
)
7/8
,
pp. 732-753
Persistent link: https://www.econbiz.de/10010246289
Saved in:
1
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