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subject:"Tourismuswirtschaft"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Customer satisfaction"
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Tourismuswirtschaft
Customer satisfaction
Travel agency
25
Reisevermittler
24
Tourism
14
Tourismus
14
E-commerce
11
Electronic Commerce
11
Consumer behaviour
9
Holiday behaviour
9
Konsumentenverhalten
9
Online retailing
9
Online-Handel
9
Tourism industry
9
Urlaubsverhalten
9
Dienstleistungsqualität
8
Kundenzufriedenheit
8
Service quality
8
Social Web
6
Social web
6
Tourism marketing
5
Tourismusmarketing
5
Viral marketing
5
Virales Marketing
5
Website
5
Beziehungsmarketing
4
Relationship marketing
4
Confidence
3
Taiwan
3
Vertrauen
3
service quality
3
Hotel industry
2
Hotellerie
2
Internet marketing
2
Online-Marketing
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e-loyalty
2
loyalty
2
online travel community
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tour operators
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trust
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English
14
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Abdalla, Moh'd Juma
1
Amaro, Suzanne
1
Butcher, Ken
1
Cha, Kyungsoo
1
Choi, Sooyoung
1
Choi, Youngjoon
1
Chuang, Chung-ming
1
Cui, Feng
1
Duarte, Paulo
1
Goh, Edmund
1
Hickerson, Benjamin
1
Huang, Leo
1
Kim, Insin
1
Kim, Keun-Hyung
1
Kılıç, Hasan
1
Lai, Ivan Ka Wai
1
Lai, Michael T. H.
1
Law, Chun Hung Roberts
1
Law, Rob
1
Lee, Hsiang-Ming
1
Lee, Jin-soo
1
Li, Xiangping
1
Liao, Pin-Ru
1
Lin, Derong
1
Marchoo, Witchuta
1
Mendes, Júlio
1
Mwesiumo, Deodat
1
Pereira, Luis Nobre
1
Ponnam, Abhilash
1
Qu, Hailin
1
Sreejesh, S.
1
Suh, Yong-Kun
1
Tomigová, Kateřina
1
Tsang, Nelson Kee Fu
1
Watkins, Mike
1
Wong, IpKin Anthony
1
Wu, Yu-Chi
1
Yin, Cherry Huang
1
Öztüren, Ali
1
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Journal of travel and tourism marketing
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Tourism management : research, policies, practice
8
Tourism economics : the business and finance of tourism and recreation
7
International journal of contemporary hospitality management
4
Journal of business research : JBR
4
Tourism management perspectives : TMP
4
Journal of vacation marketing
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Economic research
2
Gabler Edition Wissenschaft
2
Innovatives Markenmanagement
2
International journal of hospitality management
2
International journal of management and economics
2
International journal of networking and virtual organisations : IJNVO
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of retailing and consumer services
2
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
2
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
2
Service business
2
Services marketing quarterly
2
Advances in modern tourism research : economic perspectives ; with 65 tables
1
Amfiteatru economic : an economic and business research periodical
1
Annals of tourism research empirical insights
1
Ansätze und Erfahrungen im Destinationsmanagement : Festschrift zum 15-jährigen Jubiläum des ETI
1
Asia Pacific business review
1
Azienda moderna : AM
1
BWL Tourismus 8-2011
1
Baltic Journal of Economic Studies
1
Business history
1
Cogent business & management
1
Digital transformation, strategic resilience, cyber security and risk management
1
Discussion paper / Centre for Economic Policy Research
1
E-business models, services and communications
1
ETLA working papers
1
Economics and management of tourism
1
Ekonomický časopis : časopis pre ekonomickú teóriu, hospodársku politiku, spoločensko-ekonomické prognózovanie
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
Emerging issues and challenges in business & economics : selected contributions from the 8th Global Conference [on Business & Economics ... held at the Faculty of Economics of the University of Florence in the month of October 2008]
1
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ECONIS (ZBW)
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1
Effect of a perceived threat of informal actors on the business performance of formal actors : inbound tour operators' perspective
Mwesiumo, Deodat
;
Abdalla, Moh'd Juma
;
Öztüren, Ali
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 527-540
Persistent link: https://www.econbiz.de/10012623371
Saved in:
2
Developing inter-organizational relationships with online travel agencies (OTAs) and the hotel industry
Yin, Cherry Huang
;
Goh, Edmund
;
Law, Chun Hung Roberts
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 428-442
Persistent link: https://www.econbiz.de/10012179417
Saved in:
3
Travelers' parasocial interactions in online travel communities
Choi, Sooyoung
;
Kim, Insin
;
Cha, Kyungsoo
;
Suh, Yong-Kun
; …
- In:
Journal of travel and tourism marketing
36
(
2019
)
8
,
pp. 888-904
Persistent link: https://www.econbiz.de/10012179492
Saved in:
4
What do customers expect of travel agent-customer interactions? : measuring and improving customer experience in interactions with travel agents
Wu, Yu-Chi
;
Lee, Hsiang-Ming
;
Liao, Pin-Ru
- In:
Journal of travel and tourism marketing
35
(
2018
)
8
,
pp. 1000-1012
Persistent link: https://www.econbiz.de/10011941816
Saved in:
5
Investigation of the technology effects of online travel media on virtual travel experience and behavioral intention
Choi, Youngjoon
;
Hickerson, Benjamin
;
Lee, Jin-soo
- In:
Journal of travel and tourism marketing
35
(
2018
)
3
,
pp. 320-335
Persistent link: https://www.econbiz.de/10011886095
Saved in:
6
The impact of perceived security and consumer innovativeness on e-loyalty in online travel shopping
Cui, Feng
;
Lin, Derong
;
Qu, Hailin
- In:
Journal of travel and tourism marketing
35
(
2018
)
6
,
pp. 819-834
Persistent link: https://www.econbiz.de/10011918096
Saved in:
7
Investigating the process through which e-servicescape creates e-loyalty in travel and tourism websites
Sreejesh, S.
;
Ponnam, Abhilash
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 20-39
Persistent link: https://www.econbiz.de/10011669946
Saved in:
8
The attractiveness of Portugal as a tourist destination : the perspective of Czech tour operators
Tomigová, Kateřina
;
Mendes, Júlio
;
Pereira, Luis Nobre
- In:
Journal of travel and tourism marketing
33
(
2016
)
1/3
,
pp. 197-210
Persistent link: https://www.econbiz.de/10011484729
Saved in:
9
Destination services and travel experience in the gaming Mecca : the moderating role of gambling as a travel purpose among Chinese tourists
Wong, IpKin Anthony
;
Li, Xiangping
- In:
Journal of travel and tourism marketing
32
(
2015
)
1/2
,
pp. 80-99
Persistent link: https://www.econbiz.de/10011312596
Saved in:
10
The role of service quality, perceived value, and relationship quality in enhancing customer loyalty in the travel agency sector
Lai, Ivan Ka Wai
- In:
Journal of travel and tourism marketing
31
(
2014
)
3/4
,
pp. 417-442
Persistent link: https://www.econbiz.de/10010395958
Saved in:
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