//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"USA"
~subject:"Hochschule"
~type:"article"
~type_genre:"Fallstudie"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Qualität von Dienstleistungen"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
USA
Hochschule
Dienstleistungsqualität
123
Service quality
123
Quality management
22
Qualitätsmanagement
22
Customer satisfaction
21
Kundenzufriedenheit
21
Beziehungsmarketing
16
Relationship marketing
16
United States
15
Deutschland
10
Germany
10
India
9
Indien
9
Hotel industry
8
Hotellerie
8
Großbritannien
7
Measurement
7
Messung
7
Taiwan
7
United Kingdom
7
Customer service
6
Dienstleistungssektor
6
Hospital
6
Krankenhaus
6
Kundenservice
6
Performance measurement
6
Performance-Messung
6
Service industry
6
China
5
Dienstleistungsmarketing
5
Electronic Banking
5
Electronic banking
5
Innovation
5
Iran
5
Services marketing
5
Telecommunications industry
5
Telekommunikationssektor
5
Airline
4
Data envelopment analysis
4
more ...
less ...
Online availability
All
Undetermined
3
Type of publication
All
Article
Book / Working Paper
1
Type of publication (narrower categories)
All
Fallstudie
Article in journal
1,249
Aufsatz in Zeitschrift
1,249
Aufsatz im Buch
87
Book section
87
Case study
19
Conference paper
13
Konferenzbeitrag
13
Reprint
2
Book review
1
Collection of articles of several authors
1
Rezension
1
Sammelwerk
1
Systematic review
1
Übersichtsarbeit
1
more ...
less ...
Language
All
English
19
Author
All
Smith-Ditizio, Amber A.
2
Ahearne, Michael
1
Anderson, Verl
1
Barbieri, Carla
1
Bovaird, Tony
1
Cahan, Steven F.
1
Caldwell, Cam
1
Chaney, Paul K.
1
Cini, Daniela
1
Clark, Stephanie
1
Cudney, Elizabeth A.
1
Dick, Rolf van
1
Elrod, Cassandra C.
1
Fless, Kristin
1
Fuentes Blasco, Maria
1
Gil Saura, Irene
1
Gray, Edward H.
1
Gray, Irwin
1
Harmeling, Susan S.
1
Herath, Siriyama Kanthi
1
Indrani, M. W.
1
Jeter, Debra C.
1
Kearney, Treasa
1
Kwan, Julie
1
Lam, Son K.
1
Leung, Yu-Fai
1
Loeffler, Elke
1
Lopez, Lisa
1
Meyers, Yuvay Jeanine
1
Moliner Velásquez, Beatriz
1
Noble, Roger
1
Pencarelli, Tonino
1
Rezai, Fariborz
1
Sheu, Chwen
1
Singh, Rahul K.
1
Splendiani, Simone
1
Villachica, Steven W.
1
Wickramasinghe, Danture
1
Wieseke, Jan
1
Winiecki, Donald J.
1
more ...
less ...
Published in...
All
Quality management journal : QMJ
2
Auditing : a journal of practice & theory
1
Business strategies : types, benefits and effects on firm performance
1
Cases on human performance improvement technologies
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Competitive advantage : strategies, management and performance
1
Global business and organizational excellence : a review of research & best practices
1
International journal of internet and enterprise management : IJIEM
1
International journal of managerial and financial accounting
1
International journal of quality and service sciences
1
International public management journal
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Organization : the critical journal of organization, theory and society
1
Supply chain management : applications for manufacturing and service industries
1
Tourism planning & development
1
World class applications of Six Sigma : [real world examples of success]
1
more ...
less ...
Source
All
ECONIS (ZBW)
19
Showing
1
-
10
of
19
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Assessing the impact of co-production on pathways to outcomes in public services : the case of policing and criminal justice
Loeffler, Elke
;
Bovaird, Tony
- In:
International public management journal
23
(
2020
)
2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10012270723
Saved in:
2
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
3
Professional sports faculty location and vendor considerations
Smith-Ditizio, Amber A.
- In:
Supply chain management : applications for …
,
(pp. 203-218)
.
2016
Persistent link: https://www.econbiz.de/10011503315
Saved in:
4
In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa
- In:
Multi-channel marketing, branding and retail design : …
,
(pp. 193-217)
.
2016
Persistent link: https://www.econbiz.de/10011582614
Saved in:
5
Characterizing Themed Touring Routes : a geospatial and tourism evaluation of wine trails
Xu, Shuangyu
;
Leung, Yu-Fai
;
Barbieri, Carla
- In:
Tourism planning & development
13
(
2016
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10011554199
Saved in:
6
Bringing service standards to life
Kwan, Julie
;
Clark, Stephanie
;
Villachica, Steven W.
- In:
Cases on human performance improvement technologies
,
(pp. 154-181)
.
2015
Persistent link: https://www.econbiz.de/10011610824
Saved in:
7
Marketing quality and complaints among professional sport teams : case study
Smith-Ditizio, Amber A.
- In:
Business strategies : types, benefits and effects on …
,
(pp. 1-26)
.
2015
Persistent link: https://www.econbiz.de/10010499531
Saved in:
8
Quality and value in university services : the experience of the placement service at the University of Urbino "Carlo Bo"
Pencarelli, Tonino
;
Splendiani, Simone
;
Cini, Daniela
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 140-154
Persistent link: https://www.econbiz.de/10009768461
Saved in:
9
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
Saved in:
10
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->