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subject:"USA"
~subject:"Hochschule"
~type_genre:"Fallstudie"
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Search: subject_exact:"Qualität von Dienstleistungen"
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USA
Hochschule
Dienstleistungsqualität
155
Service quality
155
Qualitätsmanagement
28
Quality management
27
Customer satisfaction
24
Kundenzufriedenheit
24
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Smith-Ditizio, Amber A.
2
Ahearne, Michael
1
Anderson, Verl
1
Barbieri, Carla
1
Bovaird, Tony
1
Cahan, Steven F.
1
Caldwell, Cam
1
Chaney, Paul K.
1
Cini, Daniela
1
Clark, Stephanie
1
Cudney, Elizabeth A.
1
Dick, Rolf van
1
Elrod, Cassandra C.
1
Fless, Kristin
1
Fuentes Blasco, Maria
1
Gil Saura, Irene
1
Gray, Edward H.
1
Gray, Irwin
1
Harmeling, Susan S.
1
Herath, Siriyama Kanthi
1
Indrani, M. W.
1
Jeter, Debra C.
1
Kearney, Treasa
1
Kwan, Julie
1
Lam, Son K.
1
Leung, Yu-Fai
1
Loeffler, Elke
1
Lopez, Lisa
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Meyers, Yuvay Jeanine
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Moliner Velásquez, Beatriz
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Noble, Roger
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Pencarelli, Tonino
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Rezai, Fariborz
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Sheu, Chwen
1
Singh, Rahul K.
1
Spechler, Jay W.
1
Splendiani, Simone
1
Villachica, Steven W.
1
Wickramasinghe, Danture
1
Wieseke, Jan
1
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Quality management journal : QMJ
2
Auditing : a journal of practice & theory
1
Business strategies : types, benefits and effects on firm performance
1
Cases on human performance improvement technologies
1
Cases on innovations in educational marketing : transnational and technological strategies
1
Competitive advantage : strategies, management and performance
1
Global business and organizational excellence : a review of research & best practices
1
International journal of internet and enterprise management : IJIEM
1
International journal of managerial and financial accounting
1
International journal of quality and service sciences
1
International public management journal
1
Journal of marketing
1
Journal of research in marketing and entrepreneurship : JRME
1
Multi-channel marketing, branding and retail design : new challenges and opportunities
1
Organization : the critical journal of organization, theory and society
1
Supply chain management : applications for manufacturing and service industries
1
Tourism planning & development
1
World class applications of Six Sigma : [real world examples of success]
1
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ECONIS (ZBW)
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1
Assessing the impact of co-production on pathways to outcomes in public services : the case of policing and criminal justice
Loeffler, Elke
;
Bovaird, Tony
- In:
International public management journal
23
(
2020
)
2
,
pp. 205-223
Persistent link: https://www.econbiz.de/10012270723
Saved in:
2
A service quality case study : what not to do
Anderson, Verl
;
Caldwell, Cam
- In:
Competitive advantage : strategies, management and …
,
(pp. 239-248)
.
2017
Persistent link: https://www.econbiz.de/10011732344
Saved in:
3
Professional sports faculty location and vendor considerations
Smith-Ditizio, Amber A.
- In:
Supply chain management : applications for …
,
(pp. 203-218)
.
2016
Persistent link: https://www.econbiz.de/10011503315
Saved in:
4
In-store design and marketing effects : taking account of the influence of servicescape design upon retail brand frontline employees
Kearney, Treasa
- In:
Multi-channel marketing, branding and retail design : …
,
(pp. 193-217)
.
2016
Persistent link: https://www.econbiz.de/10011582614
Saved in:
5
Characterizing Themed Touring Routes : a geospatial and tourism evaluation of wine trails
Xu, Shuangyu
;
Leung, Yu-Fai
;
Barbieri, Carla
- In:
Tourism planning & development
13
(
2016
)
2
,
pp. 168-184
Persistent link: https://www.econbiz.de/10011554199
Saved in:
6
Bringing service standards to life
Kwan, Julie
;
Clark, Stephanie
;
Villachica, Steven W.
- In:
Cases on human performance improvement technologies
,
(pp. 154-181)
.
2015
Persistent link: https://www.econbiz.de/10011610824
Saved in:
7
Marketing quality and complaints among professional sport teams : case study
Smith-Ditizio, Amber A.
- In:
Business strategies : types, benefits and effects on …
,
(pp. 1-26)
.
2015
Persistent link: https://www.econbiz.de/10010499531
Saved in:
8
Quality and value in university services : the experience of the placement service at the University of Urbino "Carlo Bo"
Pencarelli, Tonino
;
Splendiani, Simone
;
Cini, Daniela
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 140-154
Persistent link: https://www.econbiz.de/10009768461
Saved in:
9
Damaged auditor reputation and analysts' forecast revision frequency
Cahan, Steven F.
;
Chaney, Paul K.
;
Jeter, Debra C.
; …
- In:
Auditing : a journal of practice & theory
32
(
2013
)
1
,
pp. 33-60
Persistent link: https://www.econbiz.de/10009721283
Saved in:
10
Comparative analysis of quality function deployment methodologies : a case study analysis
Singh, Rahul K.
;
Elrod, Cassandra C.
;
Cudney, Elizabeth A.
- In:
Quality management journal : QMJ
19
(
2012
)
1
,
pp. 7-23
Persistent link: https://www.econbiz.de/10009500658
Saved in:
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